Account Manager - Stop Loss
NationwideAbout the role
Job Description Summary
Are you passionate about cultivating effective relationships to drive sales growth? If you love a highly visible position where you can influence results through relationship-building and activation expertise, we want to know more about you!As the Account Manager, you’ll serve as the main point of contact and a trusted advisor to multiple assigned clients. You will build and maintain relationships with all internal departments to facilitate problem solving efforts on behalf of the client.
Job Description
Key Responsibilities:
Addresses client’s operational issues and concerns
Promotes new products and services to gain more business from existing clients proactively seeking to identify new business opportunities
Coordinates with product, legal, operations, and sales for assigned clients to facilitate resolution of operational issues, including claims and customer service, if they arise
Refers client to appropriate resolution resource
Evaluates clients’ business and identify trends
Analyzes reporting to identify problems and trends
Analyzes client’s business issues to identify solutions and align appropriate support resources for resolution, and/or move forward with new initiatives
Monitors progress of issues and projects
Monitors service levels and assure client commitments are met and/or exceeded
Reports trends to management that issues are being resolved in a manner that follows business and regulatory guidelines provided by the company’s accident and health business unit(s)
May Perform other responsibilities as assigned.
Reporting Relationships: Reports to Director or AVP.
Typical Skills and Experiences:
Education: Bachelors’ degree preferred.
Experience: 3 or more years of experience preferred.
License/Certification/Designation: Life and Health license preferred.
Knowledge, Abilities and Skills: Proven ability to build and maintain relationships. Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines. Highly competent at multi-tasking. Ability to be flexible with scheduling around business needs and excellent attendance. Ability to work independently as well as thrive in a fast-paced, dynamic, team environment. Must possess effective verbal and written communication skills. Proficient in Microsoft Office (Word, Excel, Access and PowerPoint).
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Work from home/office sales environment. Requires minimal travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 08/31/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds. Free account required — sign up in 30sApply for this role