Product Manager, Order Management

CORE RESPONSIBILITIES AND TASKS

1. Understand Sherwin Williams competition, customer analysis, market research and competitive analysis skills to complete these tasks to support the objectives of the Global Transformation Office 
2. Drive the product strategy across core business and enterprise applications working closely with the business leadership and process managers 
3. Develops the business case for new products, improvements to existing products, and business ventures in coordination with Value Management and business leadership 
4. Own product vision and roadmaps, program backlog, pricing, licensing, ROI, establish feature acceptance criteria while driving objectives in alignment to overall SW strategy 
5. Recommends or contributes information in setting product pricing, understands product cost analysis, and producing an internal return rate 
6. Acts as the “voice” of the customer articulating the user’s and/or buyer’s needs by prioritizing features and enhancements based on customer feedback, business impact, and technical feasibility
7. Collaborate with process and program teams to define the product roadmaps, market positioning, community user groups, and other program initiatives
8. Coordinate aspects of development for multiple projects including specifications, scope, and requirements within key business processes (Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report) 
9. Lead product owners and partner with technical personnel to ensure our products and services meet the needs of the community
10. Closely collaborate with the product owners to understand the development of business need user-stories, support inter-team dependencies, and help them identify/escalate issues at the earliest.
11. Lead product owners to build strong practices throughout the organization and Global Transformation Office
12. Develop solutions to product and customer issues by collaborating across regions, process areas, and functions
13. Support the Global Transformation Office Product function through effective performance management, career development, training, continuous process improvements

POSITION REQUIREMENTS

 

FORMAL EDUCATION:

Required:

•  Bachelor’s degree in a technical- or business-related field

 

KNOWLEDGE & EXPERIENCE:

Required:

• 8+ years of product management or equivalent project management experience
• 8+ years leading delivery of technology solutions including business-specific and enterprise applications in alignment with business objectives
• 3+ years of managing projects
• Experience owning/driving roadmap strategy and definition.
• Experience with end-to-end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience owning technology products
• Experience of managing internal and external stakeholders
• New Product Development / Stage Gate process experience

 

Preferred:

• Prior knowledge of key process and technical products within Order Management or Customer Service processes. 
• Supervisory experience or team responsibility 
• 1+ delivering product-based or Agile-based solutions 
• 1+ years of experience implementing and utilizing agile methodologies for development in a technology organization 
• Experience in agile project environments 
• Experience in transformational projects or enterprise level initiatives 
• Experience in enterprise level solutioning through data driven insights
• Experience working across functional teams and senior stakeholders
• Prior product management experience and leading teams effectively

 

TECHNICAL/SKILL REQUIREMENTS:

Required:

• 6+ years Oracle or other industry leading applications experience with various Supply Chain modules 
• 3+ years managing IT technology projects and enterprise level implementations
• Understanding of supply chain management solutions and business processes
• Ability to manage and prioritize multiple initiatives
• Expertise in allocation of resources (people, tools, environment) to enable Product teams to deliver on strategic goals
• Financial acumen to manage and adhere to plans, budgets, and value creation

 

Preferred:

• Understanding of technology product use cases for the Manufacturing or Consumer Products industry
• Experience leading teams through transition to Agile methodology including knowledge of tools and methods

 

TRAVEL REQUIREMENTS

• 50% or more 

 

Here, we believe there’s not one path to success, we believe