Master Data Manager

SCOPE:

Christensen, Inc., is a privately held, mid-market fuel, propane and lubricants distributor with operations in the western US, with a significant presence in the Pacific Northwest, and has a growing mixed portfolio of 10,000+ active customers. The company’s future growth plans have created the need for an experienced Corporate Controller to focus on corporate accounting, governance, and reporting.

The Finance & Accounting Applications & Systems Team (FAAST) is a key function established by the current CFO and supports 15+ enterprise systems and the data flows between them. Our current growth and future plans have created the need for a new Master Data Manager role to establish and lead our master/reference data capability—owning the strategy, platforms, and processes that keep customer, vendor, product, account, and location data accurate, governed, and analytics-ready.

This role is ideal for someone who thrives at the intersection of data engineering and governance—someone who can design APIs, data lakes, and pipelines while also leading stewardship forums, policies, and change management to drive adoption across the enterprise. This role is both strategic and tactical and presents an opportunity to own a function that will be key to enabling the company’s aggressive M&A plans and organic growth strategies at a time when the organization is preparing for the next wave of growth.

SIGNIFICANT ACTIVITIES & DELIVERABLES

Program Leadership

• Define and own the enterprise MDM strategy & roadmap across core data domains
• Establish data governance frameworks including policies, standards, ownership models, stewardship councils, and issue management.
• Create and monitor KPIs for data quality, timeliness, and completeness; publish scorecards and drive continuous improvement.

Data Platform & Engineering

• Design and build APIs and services to provision and synchronize master data across ERP, CRM (Salesforce), HRIS, procurement, and the enterprise data warehouse.
• Architect and implement data lakes/lakehouse patterns for curated master/reference datasets and golden records.
• Implement match/merge, survivorship, hierarchy management, and lineage with MDM tools or custom-built services.
• Build and maintain ETL/ELT pipelines (batch and streaming), automating deployments using CI/CD and Infrastructure as Code (IaC).

Governance, Quality & Security

• Implement data quality rules, monitoring, and remediation workflows; lead root-cause analysis with system owners.
• Define and enforce metadata, lineage, and cataloging standards; partner with Security on access controls and compliance.
• Manage schema, API, and contract versioning; establish clear change management and deprecation paths.

Change Management & Enablement

• Stand up stewardship councils, RACI models, and issue triage routines.
• Develop and deliver training, playbooks, and communications to drive adoption across divisions.
• Partner with FAAST to align on intake processes, SLAs, and SharePoint documentation.
• Lead cutover planning and hypercare support for master data releases across Fleet, Commercial, and Wholesale Fuels.
• Assume other responsibilities as assigned.

LEADERSHIP & TEAM REACH

• Understand and live our Core Values
• Serve as the enterprise point of accountability for master data integrity and governance.
• Collaborate with stakehol