VP, IT Business Operations and Strategy

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a VP, IT Business Operations & Strategy to join our growing team! In this role, you will be responsible for supporting the achievement of IT and enterprise-wide business objectives by serving as a strategic advisor to the CIO and the IT organization. You will facilitate collaboration within IT and particularly with business leaders, and oversee strategic and financial planning, portfolio and program management, sourcing and vendor management, workforce planning, and organizational change management and communications in partnership with the human resources and communications departments. Reporting directly to the CIO, you will be responsible for the alignment between business objectives and IT investments while driving operational excellence and project delivery.

As VP, IT Business Operations and Strategy, your duties and responsibilities will include:

Strategic Planning and Execution

• Collaborate with the CIO to develop and execute IT strategies that support organizational goals and priorities
• Drive the prioritization, selection and execution of strategic projects and initiatives, overseeing progress and ensuring timely delivery

Technical/Operational

• Oversee financial management processes, including budgeting, forecasting, planning and variance review activities
• Lead the development and implementation of portfolio management frameworks, ensuring alignment with strategic objectives and resource optimization.
• Drive execution of vendor management strategy, including processes for assessing, selecting and managing vendor relationships and overall contract management
• Drive execution of ongoing organizational change management activities to support continuing transformational initiatives
• Foster collaboration and communication across IT teams to ensure alignment and efficiency
• Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them
• Improve current processes and optimize organizational procedures for efficiency and productivity
• Streamline operational processes and workflows to optimize resource utilization and enhance productivity
• Develop and implements performance metrics and KPIs to measure the effectiveness of IT operations.

Team Leadership

• Provide direct oversight of Portfolio and Budget Management and Program Management teams
• Develop and communicate organizational objectives; inspire and motivate team members to achieve results
• Build organizational talent by creating a learning environment that ensures employees realize their potential

Stakeholder Management

• Build and maintain strong relationships with internal and external stakeholders, including senior executives, department heads, project sponsors, and vendors
• Serve as a primary point of contact for escalated issues and inquiries related to portfolio management, budgeting, and project delivery
• Collaborate with stakeholders to understand their needs and priorities, and ensures that IT investments and initiatives are aligned with business objectives

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree or equivalent in Information Technology, Business Administration or related field
• Extensive experience in IT leadership roles, with a focus on portfolio management, budget management and project management
• Ability to demonstrate significant depth and breadth of leadership expertise to establish strategic direction and develop relationships
• Experience planning and leading strategic initiatives
• Experience developing and implementing processes and controls for budgeting, monitoring and forecasting financial and economic aspects of organizations/operations
• Ability to establish connections between technology investments and business revenue improvement or cost reduction/productivity enh