Job Details

Job Location: Mesa, AZ 85206Position Type: Full TimeEducation Level: Bachelors Degree in Related FieldTravel Percentage: Limited or Occasional

ABOUT THE COMPANY

Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.

ROLE AND ESSENTIAL FUNCTIONS

The Business Systems Analyst (BSA) – UKG is the functional owner of UKG system behavior for timekeeping and payroll. This role is accountable for translating HR/Payroll policies, compliance requirements, and operational reality into accurate, auditable, and scalable configuration within UKG. The UKG BSA leads functional design, configuration governance, and UAT acceptance to protect payroll accuracy and reduce long-term vendor dependency.

Platform Ownership & Configuration

• Own end‑to‑end UKG configuration across timekeeping, pay rules, accruals, payroll calendars, and retro logic
• Design and maintain calculation rules that correctly interpret worked time, premiums, and policy exceptions
• Serve as final authority on how business requirements are implemented in UKG

Payroll Accuracy & Risk Control

• Ensure predictable payroll outcomes through deliberate configuration and testing
• Own payroll close mechanics, cutoff rules, and audit checkpoints
• Partner with Payroll Ops and Tax to prevent defects before they reach production

Accrual & Policy Translation

• Translate HR policies into accrual engines that balance compliance with operational reality
• Own balance logic, caps, resets, carryover, and corrections
• Minimize manual adjustments through system‑first design

Integrations & Data Integrity

• Own functional logic for inbound and outbound integrations (EVV, rates, benefits, GL, tax files)
• Validate mapping, assumptions, and downstream impact of changes
• Ensure failures are visible, explainable, and resolved quickly

UAT Leadership & Release Management

• Design UAT scenarios that reflect real‑world payroll risk
• Define pass/fail criteria and approve or reject releases
• Lead change impact analysis and configuration documentation

Governance & Continuous Improvement

• Establish and enforce UKG configuration standards and guardrails
• Reduce vendor dependency through internal expertise
• Continuously simplify and harden the platform as programs scale
• posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field (or equivalent experience)
• Direct experience with UKG (multiple implementations strongly preferred)
• 5+ years of experience in business systems analysis and/or enterprise SaaS platform configuration ownership (timekeeping/payroll strongly preferred)
• Demonstrated experience translating policy and operational workflows into s