Collision Repair Production Manager

Considering a career with Ken Garff Automotive Group means you’re in for a great ride (excuse the car metaphor)! We’re not your standard dealership—or group of dealerships—and we’re pretty darn proud of that. We’re out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

American Fork Body and Glass, a Ken Garff Automotive Dealership, is currently looking for a Collision Repair Production Manager who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

We know our employees are the driving force behind our success. That’s why we support your career development, reward your hard work, and encourage you to keep growing with us. If you’re ready to lead a talented team and deliver world-class service, this role is for you!

What you’ll do as a Collision Repair Production Manager:

• Direct and schedule the activities of all body shop employees to ensure efficiency, quality, and on-time completion of repairs

• Train, motivate, counsel, and monitor the performance of body shop staff

• Ensure accurate estimating, costing, and invoicing in the department

• Oversee quality checks, including pre- and post-scanning of vehicles

• Maintain strong relationships with insurance adjusters and customers to encourage repeat and referral business

• Resolve customer concerns quickly and professionally

• Promote teamwork, communication, and a positive shop culture

• Stay up to date with new tools, equipment, and repair methods

• Monitor and control shop expenses while ensuring safety, compliance, and cleanliness of the facility

Looking for someone who is:

• Accommodating and approachable, while maintaining high standards of quality and accuracy

• A strong leader with experience coaching and motivating a team

• Knowledgeable in collision repair processes and able to provide technical guidance when needed

• Comfortable managing production schedules, customer relationships, and employee performance

• Proactive in solving problems and committed to delivering exceptional customer service

Requirements:

• Must be 18 years or older, authorized to work in the U.S., and have a valid driver’s license with a good driving record

• Professional appearance and demeanor

• Two years of experience in an auto body repair facility

• Three to five years of supervisory experience preferred

• Working knowledge of body repair methods

• Strong communication and leadership skills

• Proficiency with Microsoft Office and basic shop management systems

Why you’ll love working with us:

• Competitive compensation package and 401k with company match

• Wellness Time Off, holidays, and a Personal Purpose Day

• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance

• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend

• Year-end bonus program for ALL employees (Garff Giveback)

• Employee discounts on vehicle purchases, parts, service, and more!

• Opportunities for recognition, rewards, and professional development

At first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. But if you listen, you’ll hear the difference. Listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most—far more than buildings, uniforms, or cars—are our people. And we thrive on treating them right.

Will you join us as our new Collision Repair Production Manager?
Will you bring your energy and leadership to help us move the industry forward? Will you live our values and do things differently? Will you listen, build trust, and foster relationships? This organization, started by Ken Garff back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.