Certified Water Distribution and Collection Operator

Highlights of the job

EPCOR’s Commercial Services group is looking for a Certified Water Distribution & Wastewater Collection Operator to join our dynamic Commercial Operations team in  Canmore, Alberta. This opportunity is open to both internal and external candidates. Current EPCOR employees, please apply using your “@epcor.com” email address.

At EPCOR, we’re not just treating water – we’re shaping the future of sustainable communities. If you are enthusiastic about protecting public health and the environment and thrive in a role where your work directly impacts the safety and well-being of communities – this is your chance to make a difference. Join a forward-thinking utility committed to operational excellence and innovation! If you’re committed to safety, operational excellence, and making a meaningful difference every day, we want to hear from you.

You will be responsible for the safe, reliable, and efficient operation and maintenance of municipal water distribution and wastewater collection systems. This role performs a wide range of field and operational activities, supports emergency response, and contributes to maintaining regulatory compliance and high service standards for the community.

What you’ll be responsible for:

Reporting to the Lead Hand Operator, your key accountabilities are, but not limited to:

• Ensuring all work is being performed in compliance with EPCOR’s Health, Safety & Environmental (HS&E) policy, Ethics and Compliance standards, and ISO 14001 requirements.
• Perform the operation, inspection, and maintenance of water distribution and wastewater collection systems to ensure safe and reliable service delivery
• Carry out water distribution activities, including:
  • Operation and maintenance of watermains, valves, hydrants, and service connections
  • Pressure Reducing Valve (PRV) monitoring, adjustment, and basic troubleshooting
  • Water meter installation, replacement, testing, and routine reading
  • System flushing, leak detection, and pressure management
  • Water quality sampling and support for disinfection procedures
  • Responding to system issues, including main breaks and service interruptions
• Perform wastewater collection system activities, including:
  • Inspection and maintenance of sewer mains, manholes, and lift stations
  • Sewer cleaning and flushing operations
  • Support CCTV inspection and condition assessment programs
  • Identification and response to blockages, inflow and infiltration (I&I), and backups
• Support and apply Fats, Oils and Grease (FOG) management program, practices, including:
  • Awareness of FOG impacts on the collection system
  • Participation in inspections, maintenance activities, and public/commercial compliance support as required
• Monitor and respond to system conditions using SCADA systems, ensuring timely action on alarms and operational issues
• Accurately document field activities, maintenance work, and inspections using CMMS and reporting systems
• Interpret and utilize system maps, drawings, and GIS data to support operational tasks
• Participate in emergency response and on-call rotation, including after-hours callouts and incident response
• Adhere to all health, safety, and environmental requirements, including hazard assessments, confined space entry (CSE) procedures, chlorine handling protocols, and established safe work practices.
• Work collaboratively with team members, contractors, and stakeholders to support efficient execution of maintenance and operational activities
• Contribute to continuous improvement initiatives and maintain a strong focus on safety, service quality, and operational excellence
• Colla