Branch Manager I (Overstaff)

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Branch Manager to guide customers on their financial journey.

We’re a people-focused company looking for an Overstaff Branch Manager to lead and support a team dedicated to helping customers reach their financial goals. If you’re a confident communicator and an optimistic forward-thinker, then you’re an ideal candidate for this role. As an Overstaff Branch Manager, team members look to you for direction, motivation, and knowledge. 

Salary Pay: $35,500 - $43,000  

What You’ll Do 

• Facilitate excellent customer service, leading team members by example toward customer care. 

• Thoughtfully manage team members – directing, mentoring, and delegating their daily tasks. 

• Address customer needs holistically, from pairing them with the right loan to assisting with taxes. 

• Thoughtfully sell new & existing World products to help customers meet their financial needs. 

• Support, collaborate with, and lean on the strengths and talents of your branch team. 

• Maintain strong customer relationships and build community within your branch. 

• Foster relationships in the community that organically drive loan & tax business to the branch. 

Why World? 

“The company is heading in a wonderful direction. I feel more appreciated than I ever have with World. There is a lot of opportunity to move up in the company.” – Branch Manager in Charleston, IL 

• We promote from within, encouraging upward growth which includes profit share. 

• With branches and operations in 16 states, we offer opportunities across the US. 

• 75% of World’s Operations Executives moved up from a similar role. 

• We pay you to give back: team members get paid volunteer hours each year.​ 

• Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. 

• Paid holidays, sick days, vacation time, and a 401(k) plan (including company match). 

• We’ll get you home for dinner: your life outside of work is priority #1. 

• Be part of a team with clear values, strong community, and a sense of belonging. 

• You’ll make a positive impact on the lives of the customers you serve. 

Experience That’ll Wow Us 

• A way of making both customers & team feel understood and taken care of. 

• The willingness to evolve to meet needs and embrace new ideas. 

• Absolute team player – pitching in when needed and accepting help, too. 

• The ability to negotiate, strategize, and plan. 

• Passion for customer service and quality-driven problem-solving. 

• Management experience or history of strong teamwork: people skills are everything. 

• A positive influence and the motivation to grow in leadership.