Project Manager

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

MatrixCare, a leading provider of Electronic Health Record (EHR) solutions for the long-term and post-acute care industry, is seeking a skilled Project Manager to lead client-facing EHR implementation projects. In this role, you will be responsible for ensuring the successful deployment of MatrixCare solutions across skilled nursing facilities, assisted living communities, and other LTC providers. You will work closely with clients, internal teams, and third-party partners to deliver projects on time, within scope, and with high customer satisfaction.

Let's talk about Responsibilities:

• Lead and manage multiple concurrent EHR implementation projects for long-term care clients.

• Serve as the primary point of contact for clients throughout the project lifecycle.

• Develop detailed project plans, timelines, and resource allocations tailored to each client’s operational needs.

• Coordinate cross-functional teams including clinical & financial consultants, technical specialists, and support staff.

• Facilitate discovery sessions to understand client workflows and configure MatrixCare solutions accordingly.

• Monitor project progress, manage risks, and resolve issues to ensure successful delivery.

• Conduct regular status meetings and provide clear, timely communication to stakeholders.

• Support change management and training initiatives to drive user adoption.

• Ensure compliance with healthcare regulations and data security standards.

• Contribute to continuous improvement of implementation methodologies and best practices.

Let's talk about Qualifications and Experience:

• Bachelor’s degree in Health Informatics, Business, Information Systems, or a related field.

• 3+ years of project management experience, including 2+ years in healthcare IT or EHR implementations.

• Strong understanding of long-term care operations and clinical workflows.

• Experience managing client relationships and delivering SaaS or enterprise software solutions.

• Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira).

• Excellent communication, organizational, and problem-solving skills.

• PMP, CSM, or equivalent project management certification.

• Experience with MatrixCare or other LTC-specific EHR platforms.

• Familiarity with CMS regulations, MDS, and interoperability standards (e.g., HL7, FHIR).

• Background in consulting or professional services within a healthcare technology company.

Work Environment:

• Remote or hybrid work options available.

• Occasional travel to client sites may be required.

• Fast-paced, collaborative, and customer-focused environment.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fi