Senior Integrated Administrator

The closing date is 30th Jan 2025

Job summary

Join us as a Senior Administrator with the Bridgwater and North Sedgemoor Neighbourhood Service.

We are looking for a dedicated and enthusiastic Senior Administrator to join our service on a full-time basis. This is an exciting opportunity to play a key role with our team, supporting the admin function and the vital work we undertake in the Neighbourhood.

In this role you will provide comprehensive administrative support to our stakeholders, overseeing the day to day running of our busy admin hub. Your strong organisational and people skills, coupled with an eye for details and willingness to explore new opportunities, will be crucial in ensuring the smooth delivery of our service.

This role is based at Bridgwater Community Hospital/Peter Holmes Annex, Burnham War Memorial Hospital, although the expectation will be for regular travel within the Bridgwater and North Sedgemoor Neighbourhood area, e.g Bridgwater Community Hopsital, Peter Holmes Annex at Burnham War Memorial Hospital, Glanville House & The Mulberry Centre. Our admin hub operates 8am to 10pm, 7 days a week and the post holder should be aware the post may require working to support the Trust's direction towards a 7 day service across the county.

Main duties, tasks & skills required

Key responsibilities will be effective management of your workload and prioritisation of tasks.

You will undertake the day to day running of the Admin Hub - preparing rotas, allocating and checking work, implementing new processes and providing support and supervision to develop the team.

We are a fast-paced team that deal with a wide variety of tasks, meaning no 2 days will be the same.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone! 

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities. 

Person specification

Qualifications

Essential

Diploma level / NVQ 3 in Administration & Business Studies or equivalent experience

RSA Stage III Typewriting/Word Processing or equivalent

European Computer Driving Licence or equivalent

Desirable

AMSPAR Diploma

Experience

Essential

At least 2 years experience of working at a senior administration level.

Experience of dealing with sensitive issues.

Experience of dealing with multi-disciplinary teams and external agencies.

Experience of using Microsoft Office packages e.g., Word, Excel and Outlook.

Experience of setting up and maintaining office systems.

Desirable

Previous experience of working in a similar role.

Previous experience of working in the NHS.

Supervisory experience.

Involvement with rotas and supporting staffing issues.

Additional Criteria

Essential

Experience and advanced use of Microsoft office applications (Word, Excel, Outlook and Powerpoint).

Knowledge of clinical terminology.

Able to produce accurate and concise work.

Able to work as part of a team and on own initiative.

Able to manage own workload with minimum supervision.

Evidence of a good standard of literacy / English language skills.

Excellent verbal and written communication skills.

Able to liaise with colleagues / stakeholders in a confidential and appropriate manner.

Excellent organisational skills.

Ability to prioritise own workload and keep to deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Louise Simmons 

louise.simmons@somersetFT.nhs.uk 

03001245601 

Pay scheme

Agenda for Chang