Next Gen Relationship Manager-BRANCH BANKING-Branch Banking
Kotak Mahindra BankAbout the role
Job Description
Role: Next Gen Relationship Manager
Position Code: 5964
Roles & Responsibilities:
Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers
Sources new bank customers through external individual efforts and acquisition channel
Cross sells bank products to existing set of Branch customers which are mapped
Informs customers of new products or product enhancements to further expand the banking relationship
Plans and conducts special sales initiatives and events for prospective and existing clients
Coordinates with other group companies to provide seamless access to other products
Maintains complete relationship record for assigned customer accounts
Tracks customer complaints/queries and turnaround times for customer satisfactio
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