Coordinator, Community Engagement

We have a bold vision of a world free of multiple sclerosis (MS). For 75 years, we have been living our mission to connect and empower the MS community to create positive change and you can be part of that! Our team is looking for a Coordinator, Community Engagement, on a full-time basis working 35 hours per week. We support flexible work options; with some purposeful based in-person meetings, based on your location. Please apply by September 10, 2023.

Discover. Innovate. Act

We are guided on the journey to end MS through discoveries, innovation and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand and halt disease progression and ultimately prevent MS from happening in the first place.

To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.

The impact you will have:

The Coordinator, Community Engagement deepens our connections across the country by leading the logistical support of Community Hubs, community delivery of programs, and community engagement activities. This role engages with volunteers and MS community members providing an exceptional customer service experience that strengthens our connections in community.

This role:

• Leads the implementation of Community Hubs including connecting community members to support and provide resources through MS Canada, while providing a superior customer service experience.
• Tracks accurate Community Hub data to support evaluation, reporting, and improvement in community delivery.
• Supports the wellness and peer support programs as it relates to community delivery.
• Supports volunteer engagement and recognition, such as identifying opportunities for growth and meaningful engagement with the organization.
• Works cross-functionally to support MS Canada community engagement intiatives.

Requirements

Our ideal candidate:

Are you someone who:

• Is an excellent communicator, both verbally and written?
• Thrives in working in a fast-paced professional environment with specific targets?
• Can always maintain confidentiality, with sensitivity to issues of disability and diversity?
• Is flexible and can manage a diverse workload?
• Can work independently, take initiative, and reach out for support when needed?
• Is confident, energetic and results oriented?
• Is highly organized with strong attention to detail?
• Has a track record of strong customer service skills and the ability to build and maintain successful working relationships with a variety of staff, volunteers and community partners?

Benefits

What we offer

At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

• Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
• Opportunity to secure your financial future with retirement plan matching,
• Investment in your professional growth and development,
• Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
• Support work life balance through flexible schedules, with hybrid work arrangements

MS Canada is dedicated to upholding diversity, equity, inclusion and accessibility in our workplace. We value the contributions that each person brings and are committed to creating an environment from all backgrounds can thrive.

We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required, if contacted.

All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.