Director, Product

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

We are looking for an experienced Product Director to join our Enterprise Products Team to drive forward a modernization program of our Employee Experience Platform. We have a tremendous opportunity to re-invent the Employee journey to attract and retain talent across Achieve’s growing business and Shared Service functions.

In this role, you will partner with HR & Finance stakeholders along with business and functional leaders across the organization to build the best and creative employee experience platform to drive engagement, retention and revenue growth.

Product management at Achieve provides thought leadership for vision and strategy, the business case, driving the planning process to build consensus and clarity on initiatives. As a Product Director, you will define your roadmap, and will have full ownership of it with autonomy and ability to directly impact the business. You will work closely with engineering, design, analytics and data science, and business stakeholders to execute on your roadmap and help customers improve and achieve their financial health.

We are looking for an entrepreneurial, proactive, passionate and experienced Product Director to innovate and execute on our next generation products and experiences.

Join Achieve, change the future.
At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in mostly hybrid or remote roles across Arizona, California, and Texas and are strategically growing our teams to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first.

Qualifications

The Role:

• Strategic Leadership: Lead and develop the product strategy for technology solutions supporting back-office operations, including HR, Finance, Legal, Compliance, and Security. Ensure all back-office teams are equipped with innovative, efficient, and integrated technology systems.
• Technology Roadmap Management: Manage the development, implementation, and optimization of back-office technologies. Align product roadmaps with business goals, operational needs, and emerging technology trends.
• Cross-Functional Collaboration: Partner closely with leaders from HR, Finance, Legal, Compliance, and Security to understand their operational needs and challenges. Develop technology solutions that streamline processes, improve compliance, enhance security, and drive business value.
• Back-office Process Optimization: Identify and implement process improvements that lead to greater operational efficiency, cost savings, and risk mitigation. Leverage automation, data-driven insights, and AI solutions to transform key workflows.
• Technology Integration & Innovation: Oversee the integration of new and existing systems across the back-office functions. Ensure seamless data flow and coordination between HR, Finance, Legal, Compliance, Security, and other operational teams. Explore opportunities to innovate through the use of emerging technologies like AI, blockchain, and cloud solutions.
• Data-Driven Decision Making: Lead the efforts to build robust analytics and reporting frameworks across back-office operations. Work with teams to ensure data quality, transparency, and accessibility to support strategic decision-making.
• Vendor Management: Manage relationships with external vendors and partners providing technology solutions for back-office operations. Oversee procurement, negotiations, and ensure vendor performance meets organizational requirements and standards.
• Continuous Improvement: Foster a culture of continuous improvement within the back-office technology space. Track and evaluate key performance indicators (KPIs) to measure the effectiveness of technology solutions and identify areas for ongoing optimization.
• Team Leadership