Network Engineer

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provides an independent and globally recognized endorsement of cybersecurity knowledge, skills, and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook, and LinkedIn. When you join ISC2, you will demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment, and connectedness that empowers all our successes. Learn more. 

Position Summary

The Network Engineer builds and maintains the internal infrastructure systems at ISC2. The incumbent will join an in-flight effort to optimize on-premises and cloud footprint to provide maximum reliability and consistency throughout the network. Automating the environment is key to reducing tasks, improving productivity, and accelerating processes.

Responsibilities

• Maintain, build upon, and implement the global infrastructure footprint with a key focus on automation. 

• Be security conscious. Guard the confidentiality, integrity, and availability of data and systems at ISC2. 

• Administer and configure enterprise networking equipment, including switches, firewall, and routers.  

• Work with the Security Team to securely configure the infrastructure network, firewall, switches, routers, and other tools as required. 

• Maintain and update current security and infrastructure documentation, networking maps, system diagrams, and topologies.  

• Provide end-user and internal application, network, and system troubleshooting as needed  

• Work independently under limited supervision.   

• Tune system parameters and configurations to optimize performance using industry best practices.  

• Provide input on capacity planning to reduce costs without impacting service quality.  

• Document processes, systems, solutions, and topologies within the infrastructure areas of responsibility. 

• Stay informed of changes to technology and recommend new products or approaches as needed. 

• Monitor and maintain network performance, ensuring uptime and reliability for LAN, WAN, and wireless networks.  

• Perform basic troubleshooting and resolution of network connectivity issues, escalating complex problems to senior engineers as needed.  

• Configure and install network hardware, including routers, switches, firewalls, and access points, under supervision. - Assist in the setup, maintenance, and documentation of network configurations and topologies.  

• Respond to service tickets and provide timely support to end-users and internal teams.  

• Conduct routine network maintenance tasks, such as patch management, backups, and firmware updates.  

• Collaborate with IT teams to support network security measures, including firewall rules and access controls.  

• Maintain accurate documentation of network configurations, processes, and incident reports.  

• Stay updated on basic networking technologies and best practices to support ongoing professional development.
• Perform miscellaneous duties, as assigned. 

Behavioral Competencies

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.

• Strong oral/written communication, presentation, and organizational skills. Must articulate complex problems in simple, business-relevant terms. 

• Strong attention to detail with a bias for action. 

• Ability to work independently as well as collaboratively with a team of a geographically dispersed members to accomplish tasks in a deadline-driven environment. 

• Excellent written and verbal communications skills. 

• Ability to work in a fast-paced dynamic environment.