Manager, Human Factors Engineering - Ion Team

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Human Factors Manager works closely with Human Factors team members, interaction designers, visual designers and industrial designers and collaborates with other cross-functional partners in clinical engineering, system and software engineering, product management, and program mangers among other important functional teams. The Human Factors Manager primary role is to support, inform and guide development of Human Factors team members (direct reports and adjacent HF teams), and represent the Human Factors function within and across business units as an advocate for the clinical caregiver end-users regarding safety and usability, and as representative for medical device regulatory compliance. Within product development teams and across Business Units, the Human Factors Manager supports and helps ensure successful execution of Human Factors Usability Engineering initiatives, and process activities and deliverables.

As member of new and sustaining product-development project teams, the Human Factors Manager leads as a key stakeholder within a creative and structured process to help their direct HF team plan, communicate and advocate the value of Human factors function, and execute the appropriate scale of usability engineering activities prior to launch. The Human Factors manager is responsible for the development and success of their direct reports on the Human factors team, supporting the specific business unit. The Human Factors Manager works closely with regulatory, quality and design controls groups to ensure proper implementation the usability engineering strategy and documentation required for submission to medical device regulatory agencies.

This particular role of Human Factors Manager may be assigned to any one of four related yet distinct business units (Digital, ION, Da Vinci Multiport RAS, Da Vinci Single Port RAS) that are focused on specific product platforms and/or services within Intuitive and will report directly to Senior Human Factors Leadership supporting all business units.

Roles and Responsibilities:

Research:

• Work with Human Factors Research partners to establish and support strategy for usability research within the BU.
• Forecast planning and budgeting for needed research efforts with the business unit, including estimates for needed resources and equipment.
• Plan and support project-based and advanced longitudinal-research regarding cognitive/behavioral and ergonomic human factors topics.

Design:

• Mentor and support HF team members in development of usability requirements driving user interface design, training and labeling.
• Collaborate with cross-functional partners to ensure integration of usability engineering into design input.
• Advocate strongly and consistently for the clinical caregiver experience for safety and usability, with understanding of the nuance and balance of user/customer needs and business needs.

Evaluate:

• Plan and define budgeting and resource needs for usability evaluation and testing efforts within the Business Unit.
• Support the execution of, and report to leadership on usability (human factors) evaluations and tests at various stages of product development. The Human Factors Manager will balance the testing efforts on all BU projects f