Massage Therapist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

Essential Functions:  

1.    The ability to provide a superior level of massage and body treatments.  
2.    The ability to handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, and assist guests in all inquiries in connection with the spa and fitness center. 
3.    The ability to upsell and create added value to our guests by staying current with both service and product offerings and to promote treatments and products by thorough knowledge of their health benefits. 
4.    The ability to achieve monthly retail sales goals.  
5.    The ability to comply with Four Seasons Core Standards and Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.  
6.    The ability to keep all departmental areas neat and clean including treatment rooms and prep areas. 
7.    The ability to operate, utilize and clean all equipment in the spa treatment rooms according to the hotel and/or state board requirements including but not limited to: 

• Massage Table  

• Towel Warmer 

• Hot Stone Equipment  

• Audio Equipment 

8.    The ability to demonstrate comprehensive knowledge and use of all professional (back bar) and retail products.. 
9.    The ability to operate the spa software system (Book4Time) in the areas of spa reservations, guest check-in, guest check-out.  
10.    The ability to retrieve, prepare and monitor all massage and body treatment linen. 
11.    The ability to prepare treatment rooms with the necessary supplies. 
12.    The ability to generate Birchstreet requisitions for departmental supplies & fruit. 
13.    The ability to assist in preparing and stocking all supplies needed within the department. (robes, towels, sheets, etc.)