Operations Specialist Senior

Job Summary

The Operations Specialist Senior works independently and autonomously to identify, lead, drive and manage work that supports the strategies, initiatives, and goals of the organization. Responsible for the development, implementation and support of programs and projects that ensure operational efficiency, increased productivity, reduced cost, and continuous improvement. Manages the day-to-day operational needs as well as the strategic goals of the business.

Essential Functions

• Provides operational leadership for new and existing programs and projects. Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner. Prepares progress reports, study results and other reports as required.

• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.

• Directs, organizes, and engages in process and quality improvement initiatives. Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.

• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives. Develops action and projects plans focused on operations and running the business.

• Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.

• May work on initiatives that span across several service lines.

• May serve as interim leadership

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

Qualifications

Required

• Bachelor's Degree or equivalent business, healthcare administration or related field

• 5 years of relevant experience proven leadership

Preferred

• Master's Degree
• Experience with scaled agile framework, and agile practices

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Primary Location

SITE - Priority Health - 1239 E Beltline - Grand Rapids

Department Name

PH - Grievance And Appeals Medicare

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without rega