Senior Compliance Specialist

This is a senior position within the department and would interact with clients and CBP on a regular basis as well as act as a resource for internal offices and colleagues. This will require the ability to handle sensitive matters in a timely and professional manner. 

Job Responsibilities 

• Working with clients and CBP to resolve CBPF 28 Requests for Information and CBPF 29 Notices of Action.
• Filing PSCs, tenders of duty and protests.
• Crafts petitions and facilitates payment of Liquidated Damages and Penalty Cases.
• May file reconciliation entries.
• Fields FTA inquiries (mainly USMCA) and works with staff on FTA claims.
• Advanced HTS classification.
• Works with CBP and clients to file prior disclosures.
• Maintains and develops client relationships.
• Acts as a compliance resource to Deringer’s various offices and departments.
• Drafts communications and responds to correspondence.
• Ensures compliance with Deringer specific policies and procedures, based on department’s specific tasks.
• Reviews Federal Register, CSMS Messages, and International Trade Publication (ITT) daily, analyzes regulatory changes and reports finding to the departments’ leadership.
• Researches binding rulings, summarizes finding and applies conclusions to questions presented by external and/or internal clients; reports finding to departments’ leadership for next level review.
• Conduct basic legal and regulatory research and presents findings in a professional manner.
• Proactively and timely coordinates dissemination of information obtained from customs publications, projects and research back to operations including other locations; this involves interrogating Deringer’s systems to understand who needs the information.
• Run ACE reports and reports from internal systems and organizes and presents data.
• Performs calculations, reconciliations, analyzes reports, researches, and tracks and troubleshoots.
• Assembles relevant data; compiles statistics and information as directed.
• Pursues new sales’ leads; discusses and sells the Company’s services to current clients and promptly forwards potential leads to designated person (soft selling)
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements.  Acts as a resource to internal and external clients.
• Acts as liaison with other departments and outside agencies.
• Handles confidential and non-routine information.
• Facilitates projects of various scope and size.
• Writes or provides presentation on a wide variety of topics.\Resolves problems (i.e. billing, tracing shipments) and handles customers’ concerns Build relationships with customers.
• Performs other tasks as assigned by supervisor.

 May require occasional travel (less than 10% of time).

Required Qualifications

• Licensed Customs Broker
• Minimum 5 years experience in the customs industry

Preferred Qualifications

• Customer service skill set preferred.  
• Bachelor’s degree or equivalent experience
• Previous technical/compliance background and language skills are a plus.
• Intermediate or advanced skill in Microsoft office products (i.e. Word, Excel, Access).
• Ability to analyze and summarize data.
• Strong communication and problem-solving skills. 

The salary range of compensation for this position will be $65,000-$75,000 based on experience and education. 

 

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things