Associate Specialist, Sales/Customer Operations

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. 

ADI At A Glance

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $12 billion in FY23 and approximately 26,000 people globally working alongside 125,000 global customers, ADI ensures today’s innovators stay Ahead of What’s Possible. Learn more at www.analog.com and on LinkedIn.

 
At Analog Devices, Inc. we know it’s our great people who make us a great company, and our Sales Operations team is no exception. We are a group of positive, hard-working, customer-centric employees who represent our company in a positive light when working on the front line with our customers. Want to join a fun team with smart people who make a difference every day? If so, you’ve found the right organization! 

This specific role begins with four 6–9-month rotations through various groups within Sales Operations, becoming an expert in multiple processes and core competencies within Sales Operations. The rotations may include, but are not limited to: 

Web Support:  

Supporting our broad market customer base who utilize our eShop via Live Chat and case systems. This includes quotes, samples, lead time inquiries, and other account inquiries, including Storefront account set up as necessary.  

Lead Management: 

Utilizing Microsoft Dynamics to follow up on emerging opportunities with potential customers. Develop a process to track, follow up, and monitor leads and opportunities, categorize them by potential. Nurture them if still in evaluation with customers and collaborate with Field Sales once a lead becomes an eminent design win. 

Allocation Analyst:  

Analyzing supply vs demand in critical supply situations and determining best course of action. Lead analyst and communicator, and responsible for gathering data for multiple parties internally and creating and executing crucial allocation plan impacting multiple internal and external customers, to best support our entire customer base. 

Priority Broad Market: 

Partnering with internal Field Sales team members and their assigned customer base. Work directly with internal and external customers with responsibilities including pricing, samples, critical part tracking, and data analytics. Communication skills highly critical as this position could require being an active participant and/or leading meetings with customers and presentations. Potential for necessary travel to customers.  

Strategic and Key Accounts: 

Support Global Account Managers and Customer Account Specialists who handle