Strategic Account Manager-West Coast
Johnson Health Tech CompaniesAbout the role
Position Overview:
Under the direction of the VP Strategic National Accts, the Strategic Accounts Manager, with dotted line to VP West Region & Lifestyle Channels, is someone who performs a variety of sales related duties targeted at designated Strategic Accounts and provides sales support in accordance with company policies and procedures. This is a NOT a supervisory position.
Responsibilities:
Sales Related:
- Be the main contact for and manage relationships with designated Strategic Accounts national offices. These will primarily be within the large club chain account segments.
- Be an influential and supportive contact for other designated strategic accounts where the VP National Accounts or other Matrix executive may already be the primary contact.
- Strategic planning for growth of Matrix brand in other potential Strategic Accounts.
- Coordinate implementation of strategies and/or tactical execution with key stakeholders including VP of Strategic National Accounts, VP of Strategic Business Development and Executive VP of Sales.
- Monitor the new opportunities volume each month and total pipeline of all designated accounts opportunities
- Provide Product Management with product, market and customer feedback/information.
- Also, under direction of the VP West Region & Lifestyle Channels, perform “Field Manager” duties with a designated House Account.
- Regularly provide management with accurate reports.
- Meet monthly, quarterly and annual sales goals
- Follow all related procedures & policies
- Attend periodic industry trade shows which usually require travel
Marginal Job Functions:
- Other projects as assigned
Education:
- Minimum high school diploma or equivalent plus additional training or education such as an associate’s degree with combination of experience required
- Bachelor's degree preferred in relevant field preferred
Experience:
- 5+ years of industry experience as a proven producer required
- Sales forecasting and reporting capability required
- Working knowledge of the commercial fitness industry; dues paying facilities and/or vertical market required
- Established relationships with designated strategic accounts preferred.
Other Requirements:
- Proficient in Excel, Word, PowerPoint, Outlook, Internet Explorer required
- Software experience with CRM (SFDC), Auto Sketch or similar preferred
- Driver's license required with acceptable motor vehicle record for extensive domestic travel for customer site visits, trade shows, sales meetings, etc.
Skills:
Process Knowledge:
- Sales forecasting and reporting capability
- Knowledge of sales processes and ability to follow established sales procedures and policies
Professional Image:
- Demonstrates a high level of business acumen
- Able to project a positive and professional demeanor to all internal and external con
- Able to uphold the Company’s mission, values and ethics and supports the Company’s vision and goals
- Able to follow the Company’s business policies and procedures
Mathematical Skills:
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percentages
Leadership:
- Makes decisions efficiently and effectively
- Consistently shows good judgment
- Ability to identity, analyze and creatively solve problems and difficult situations
Initiative:
- Achieves high percent of task target dates
- Displays enthusiasm, interest, and a positive outlook toward job, the company, and fellow workers
- Goal directed
Interpersonal:
- Ability to establish and maintain effective working relationships with diverse group of co-workers, customers and vendors
- Displays integrity and honesty in actions
- Ability to work well with others in team structure
Organization:
- Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results
- Able to handle multiple projects
Communication:
- Able to effectively presents ideas and information through oral and written communication skills
Quality of Work:
- Able to be consistently accurate
- Able to follow tasks to completion in a timely manner without sacrificing quality
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