Citi Private Bank: Banker Team Leader - Managing Director

The Banker Team Leader SAFE Act manages senior Banker UHNW & HNW professionals.  The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent communication skills required in order to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole.

Responsibilities:

• The position entails growing the existing client business, along with an acquisition strategy for UHNW & HNW target names. Thus thorough knowledge of the relevant market is critical and a track record evidencing the ability to grow such business through a focused and high quality team.
• In addition to the role of Private Banker, the Team Leader will also have the following Responsibilities:
• Accountable for driving revenue and be responsible for their entire team’s revenue goals.
• Works closely with the Market Executive to lead the activities for the team.
• Coach and guide team members and help them develop and share sales ideas across their and the wider team.
• Co-ordinate client calling and prospecting amongst team members and sharing best practice.
• Work with the Market Executive to achieve overall team revenues and growth objectives.
• Take the lead in developing and implementing marketing and client events for the team.
• Help team members in executing their account plans by providing guidance and support on specific deals and clients.
• Provide ongoing feedback to team members on their performance as well as the formal mid-year & year-end reviews.
• Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation.
• Anticipate events in a client’s life and business, which have significant financial implications.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
• Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
• Effectively manage client expectations regarding what can and cannot be executed on their behalf.
• Maintain a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Uncover needs that are not articulated or clearly expressed by the client.
• Bring together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm.
• Help clients achieve broad financial & investment goals related to the creation, management, and transfer of wealth.
• Develop tailored solutions that address clients' unique investment, risk management, and financing/ liquidity needs.
• Regularly monitor progress against goals and make adjustments to achieve objectives.
• Plan and prioritize daily, weekly and monthly activities to maximize revenue growth and client satisfaction.
• Transfer or eliminate non-productive accounts in order to focus on clients who fit within the business strategy.
• Establish a referral network and gain introductions to potential clients which generate new sales.
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Private Bank.
• Help team members acquire the experience to establish credibility with clients and intermediaries.
• Demonstrate strong commitment to team success and place team goals above personal achievement.
• Encourage team members to work collaboratively and with the entire business to deepen client relationships and exceed sales goals.
• Align complementary experiences and skill sets of team members to maximize client effectiveness.
• Develop strong relationships and partners with support functions across the Citi Private Bank to maintain control, find solutions and resolve issues.
• Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
• Ensure strong controls and effective operational and administrative services.
• Partner with colleagues across the Citigroup network to leverage capabilities and share expertise.
• Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.
• Ensure clients are prese