Senior Product Designer, Applied AI

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

All of Block's product services are organized into business units with their own product and engineering teams. Underneath, there's a connected platform team that supports the company. We are that platform. Within the platform, our team’s focus is on using AI to accelerate productivity across the company, automating routine tasks like knowledge retrieval and code migrations. Our team works across Block’s business units to deliver the most impactful tools to developers, and oftentimes working with teams to understand specific needs, and then generalizing those across Block.

We are looking for an enthusiastic and experienced UX Developer to lead the use of AI in improving developer experience and operational efficiency. This important role involves collaborating with AI/ML engineers, product managers, and cross-functional team members to identify and maximize opportunities where AI can improve they way we work. As the bridge between technical teams and partners, you will design new user interfaces and enhancing existing ones, leading the development of AI-driven tools and features from initial concept through to successful launch. You will oversee the end-to-end design process, which includes project management, research proposals, one-pagers, information architecture, mid-fi flows, hi-fi screens, interactive prototypes, detailed UI specs for engineering handoff, and user testing.

You’ll report to the Lead Product Manager for Applied AI and work with the engineering team to ensure tight collaboration, allowing rapid development and experimentation of AI solutions, and integrating AI capabilities into internal processes to scale successful features across the organization.

***For consideration, please submit a link to your portfolio***

Qualifications

You Have:

• At least (8) years of relevant professional experience
• A portfolio of multiple shipped projects on which you were the primary designer
• The ability to establish high-level team goals and connect your work to larger team or company initiatives
• The ability to work in a team and seek feedback to improve your solutions and processes
• Experience working with AI/ML tools and platforms
• An understanding of development processes and how an IDE works
• A willingness to dive into complex topics related to computer programming
• You are an advocate for the customer
• You know when to go deep on a problem and create a comprehensive vision
• You are comfortable conducting your own user research.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $189,000 - USD $283,600
Zone B: USD $179,600 - USD $269,400
Zone C: USD $170,100 - USD $255,100
Zone D: USD $160,700 - USD $241,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are