Product Manager, Managed Firewall

General Purpose:

The Product Manager, Firewall leads the development, scaling, and enhancement of TPx's next-generation managed cybersecurity services. Responsible for key Managed Firewall offering across multiple vendors and platforms, and future development of complimentary cybersecurity solutions, this position drives service evolution and cross-functional collaboration to integrate value-added solutions into TPx's portfolio for revenue growth and a competitive edge.

Direct Reports: No

Essential Duties and Responsibilities:

• Develops scalable, profitable, and easy-to-sell Managed Firewall offering.
• Identifies and evaluates additional adjacent cybersecurity offerings and works towards a broader portfolio strategy.
• Defines product and service strategies to maximize revenue and margin.
• Conducts market research and competitive analysis to identify trends and customer needs.
• Collaborates with Sales, Marketing, and Agents to shape product direction and roadmap.
• Builds strong relationships with customers and internal teams to inform strategy.
• Leads full product lifecycle rooted in targeted ideal customer profile: business cases, technical specs, project management, feature prioritization, and roadmap execution.
• Sets pricing models aligned with market expectations and profitability.
• Translates business needs into technical requirements and oversees solution development.
• Defines go-to-market strategies, product positioning, and messaging.
• Identifies opportunities to leverage AI tools to accelerate timelines and efficiency.
• Creates sales enablement tools, including competitive analysis and battle cards.
• Trains sales teams and supports product launches with cross-functional coordination.
• Ensures a positive customer experience from pre-sales to billing.
• Analyzes performance data to guide ongoing product improvement and planning.
• Leads cross-functional teams in delivering products aligned with business goals.
• Manages vendor relationships to enhance partnerships and market presence.

Other Responsibilities:

• Supports sales in competitive deals and strategic opportunities.
• Provides pricing guidance for special deal requests.
• Collaborates with internal teams on large or complex opportunities.
• Contributes to the development and management of all TPx services.
• Participates in industry forums and user groups.
• Performs other duties as assigned.

Required Qualifications:

Education and Experience

• Bachelor of science degree or another technical discipline preferred or equivalent combination of education and experience.
• Advanced degree or MBA preferred.
• Deep technical understanding of Fortinet Firewalls and Fortinet ecosystem (FortiGate, FortiManager, FortiAnalyzer) required.
• Broad knowledge of the firewall competitive landscape and how firewalls compete and compliment adjacent technologies such as SSE, SASE, SD-WAN, etc.
• Minimum 3 years' experience in supporting firewall technology.
• Strong experience positioning and delivering service capabilities within varying customer environments.
  
  

Other Qualifications:

• Knowledge, Skills, and Abilities
• Self-motivated and driven, with a strong sense of urgency and experience leading cross-functional collaboration.
• Technology awareness and fluency in cybersecurity, data protection, cloud and network security services, internet connectivity, identity access, zero trust and related areas.
• Strong grasp of end-to-end IT and cybersecurity processes--from architecture and design to implementation and operations.
• Proven track record of successfully launching new products.
• Collaborative and respectful communicator, skilled at building strong working relationships across teams.
• Excellent verbal, written, and presentation skills.
• Able to balance strategic thinking with practical execution.
• Detail-oriented with a proactive and adaptable mindset.
• Data-