Assistant Director of Admissions, Recruitment and Outreach

Position Title:

Assistant Director of Admissions, Recruitment and Outreach

Position Type:

Regular

Hiring Range:

$70,600 - $84,700, Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

Annual

The primary responsibility for this position is to implement the recruitment and admissions strategies for all of the academic programs for the School of Engineering Graduate Program.  Under the direct supervision of the (Dir of Enrollment Management or Dir of Graduate Programs), the manager of Recruitment and Outreach oversees operations required for achieving admissions and enrollment targets.  These activities are expected to result in consistent enrollment of high-quality students and increased awareness of all school programs.

Outreach and Recruiting Efforts

• Plan and execute all recruitment events including on-site and off-site information sessions, workshops, and yield events.  Coordinate all efforts with the BS/MS 5-year students.

• Develop and implement field representation through outreach programs, fairs, training seminars and presentations for recruitment and enrollment of students from targeted communities.

• Maintain current and thorough knowledge of the university and degree programs represented, as well as the organization’s sector and workforce.

• Manage and update content for recruitment presentations including digital and print materials

• Required  travel during recruitment season 10-15%. 

Prospect and Lead Generation

• Serve as the primary contact for prospective students (prior to application submission) through emails, phone calls and walk-in.

• Responsible for creating a positive new student experience by building a relationship with prospective students. 

• Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.

• Must remain up-to-date with university and SoE programs, policies and procedures in order to answer questions regarding the Graduate Engineering Programs, degree requirements and application process.

Technology

• Track prospects within SLATE CRM.

• Create and manage all communication within Slate

• Create and track events within Slate

• Other duties as assigned.

Graduate Office Support

• Assist with daily operations activities during busy times.  Activities include meeting with students at all stages of the application process, providing resource help and assisting with file completion.

• Other duties as assigned.

                                         

QUALIFICATIONS:

• Knowledge and experience with higher education system software, experience with PeopleSoft, Slate and SQL, is highly desired.

• Demonstrated excellent oral and written communication skills.

• Team oriented individual with willingness to take initiative.

• Strength of character, honesty, and integrity.

• Ability to exercise judgment and maintain confidentiality.

• Ability to see the "big picture" and have a global perspective.

• Demonstrate an understanding of diverse cultures and a respect for those differences.

• Ability to multi-task in a challenging and fast-paced environment, with a demonstrated ability to provide excellent customer service.

• Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and willingness to model institutional values of competence, conscience, and compassion, in pursuit of its mission and goals.

Education:

• Bachelor's degree required

• Master’s preferred.

Years of experience:

• minimum of 3-5 years relevant work experience in a service-oriented function, preferably in a university setting.

1. Knowledge

• Experience in administering and supervising all or portions of a college admissions and recruitment office.