Veterinary Receptionist

Company Description

At High Desert Animal Care Hospital, we provide state of the art care with old fashioned values! Our hospital is a fast-paced, team-oriented environment where we support one another and strive to provide the highest quality care possible. Beyond first rate pet care, we make our clinic comfortable, kid-friendly, and calm, so pets can relax in the waiting room and look forward to meeting their care team.

High Desert Animal Care Hospital stays on top of the latest advances in veterinarian technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery. We’re proud to be able to offer our community pet wellness care, daytime urgent & emergency care, dentistry, a full in-house diagnostics laboratory, digital x-ray, ultrasound, a complete surgical suite & more! We offer electronic medical records for the most comprehensive and efficient patient care possible. Our staff is made up of friendly, caring, well trained professionals, many of whom have been working at the practice for many years.

Our hours of operation are:

• Monday - Friday:  8am - 5pm​
• Saturday: 8am - 5pm
• Sunday: 8am - 4pm

To learn more about us click here. 

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred, but not required.
• Bilingual English / Spanish is highly preferred, but not required.
• Friday and Saturday shift availability.
• Compassionate and calm team-player.
• Strong communication and customer service skills.
• The ability to multi-tasker.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: Starting at $18/hr+ based on experience level

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applicable to licensed employees)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 

*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/