Executive Assistant

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:
Provides executive administrative support services, such as scheduling coordination, document preparation and distribution, mail / email coordination, and other delegated Administrative Support for the SVP, Aetna Chief Medical Officer (CMO). Also may provide project management support as needed.

This role will independently provide advanced, diversified and confidential administrative support requiring broad experience, skill and knowledge of organization operations, policies and practices. Initiates correspondence, resolves complex inquiries, coordinates complex meetings and travel arrangements.  Coordinates Manger's time commitments both internally and externally. Has authority to triage most issues in Manager's absence.
 

Primary Job Duties & Responsibilities:
•    Conducts routine complex administrative office coordination assuring smooth, timely, and efficient office operations for the department.
•    Implements a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
•    Controls the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
•    Manages workflow for incoming items to ensure that issues are directed to the appropriate area, particularly in Manager's absence. Monitors status of delegated items to ensure closure. Majority of work involves confidential business material.
•    Triages telephone calls and emails, ensuring that correct action is taken without direction from the Managers. Organizes, prioritizes, and responds to mail or email or directs to appropriate area for response. Monitors status to ensure closure.
•    Authorized to manage calendar, making all changes independently, for both internal and external executive time commitments. Manages daily calendar to ensure that priorities are accomplished and unplanned items are address appropriately.
•    Organizes and maintains files of supervisor's correspondence, records etc. following up on pending matters.
•    Schedules, tracks, and organizes department activities, such as leadership meetings and colleague activities that involve the CMO
•    Provides meeting support, including developing and sending agendas and documenting and distributing meeting notes 
•    Authorized to approve expenditures up to assigned dollar amount.
•    In Manager's absence, has authority to triage most issues.
•    May draft correspondence for Manager's final approval
•    Active participant in supporting team culture
•    Leads or participates in special projects
 

Essential Qualifications and Functions: 

• 5+ years executive administrative support experience.

• High level of organizational and prioritization skills

• Excellent verbal and written communication skills

• Proficient in Microsoft Word, PowerPoint and XLS

• Proven ability to problem solve and decision make

Education:

• Associate's degree or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$22.59 - $53.95

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to ou