Global & Regional Client Manager
American Express Global Business TravelAbout the role
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In this role, you’ll lead communications and strategy with both clients and partners. You will build and manage relationships with accounts and customers and drive alignment around the client’s business, account strategies, and objectives.
What You’ll Do
Own the business review and account plan for each client within the portfolio
Lead client retention by developing strategic business growth plans guided by new opportunities in the client’s vertical market, and supplier and industry trends.
Design and deliver strategies to deliver on travel program spend, technology roadmap, and commercial contract negotiation
Develop a deep understanding of the client’s business needs, including reviewing company news, and proactively recommend adjustments for the business account plan
Use travel industry insights to find opportunities to improve
Interpret T&E compliance and leakage reports, share with clients, and work with them to develop a compliance plan
Implement new business, including coordination with Travel Partner Network (TPN) offices
Lead client onboarding, product implementation, maintenance and training
What We’re Looking For
Proven experience in B2B business development and sales
Travel industry knowledge
Expert problem solver
Excellent written and verbal communication skills, including negotiation
Financial foresight
Strong time management, organization, and prioritization skills
Collaborative approach; able to work well with global teams
Skills in Salesforce and Microsoft Office suite
Experience using the Challenger model
Location
United States
The US national base salary range for this position is from
$88,200.00 - $163,800.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s