Manager, Program

About our Program:   

Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered System of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, and various evidence-based practices to support Community School efforts.

Who We Are  

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve  

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

Compensation We Offer 

•  The initial compensation for this position ranges from $93,767.64-$115,322.37 annually. 
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  8% License Differential for BCBA, LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.
•  7.5% Bilingual Differential for qualified positions

Benefits We Offer 

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
• Hybrid 

JOB SUMMARY

Working within the vision, mission, and philosophy of the agency.  The Program Manager develops, maintains, and manages program staff and service delivery.  Ensures provision of quality service by program staff. 

RESPONSIBILITIES and DUTIES

• Develops, interprets, and ensures consistent implementation of program philosophy, objectives, standards, policies, procedures, and program practices.
• Ensures effective coordination of services for children and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.
• Provides direct supervision, coaching and mentoring to the direct service staff.
• Supports the program with stand by quick response training and implementation. 
• Hires, trains, and manages overall performance of direct service staff, as assigned. 
• Provides administrative training to direct service and support staff. 
• Program trainings that are in line with agency expectations, learning paths, contractual requirements (i.e. Wraparound Training, CANS Training, Core Practice Model Training, Crisis Intervention, etc.).
• Supports in the training of documentation and quality assurance to meet both agency and payer standards. 
• Monitors and reviews defined outcome achievement for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies to develop appropriate trainings and tools to enhance services.
• Analyzes and integrates the use of outcome data to improve service delivery within assigned team.
• Initiates and participates in organiza