Director, Account Manager-Key Strategic Accounts

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

 

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

 

Want to learn more about a career on our commercial team? Visit our careers page: https://careers.fitch.group/content/Fitch-Solutions-Commercial/

 

Fitch Solutions is currently seeking a Key Strategic Manager based out of our New York office.

 

 This is a senior, high-visibility individual contributor role within our most strategic client segment – globally significant financial institutions with multi-line, enterprise-wide engagements. Reporting to the Senior Director, Segment Head, you will own end-to-end commercial responsibility for a book of enterprise accounts, building deep executive relationships and driving multi-product growth across the full Fitch Solutions portfolio.

 

 

How You’ll Make an Impact:

Strategic Account Ownership

• Own a portfolio of enterprise, multi-line strategic accounts, serving as the primary relationship owner and commercial point of contact.
• Develop and execute enterprise-level account plans, identifying white space and coordinating execution across products and regions.
• Lead the full renewal and negotiation process for your book, ensuring favorable terms that protect revenue and strengthen long-term client relationships.

Executive Relationship & Commercial Leadership

• Build and maintain senior and C-suite relationships across assigned accounts (e.g., CIO, CRO, Heads of Research, Trading, Risk, and Portfolio Management).
• Lead complex, multi-year commercial agreements spanning multiple products, business units, and stakeholder groups.
• Plan and deliver executive business reviews (EBRs) and other senior engagement touchpoints that reinforce Fitch Solutions as a mission-critical partner.
• Direct end-to-end relationship management across the firm, coordinating with Customer Success Managers, Client Services, and Specialists to drive full-portfolio engagement.

Retention, Expansion & Growth

• Own Net Revenue Retention and expansion targets across your book of strategic accounts.
• Research and prospect for growth opportunities across Credit Research and Ratings Data Services, Credit Risk Solutions, Industry and Country Macro Research and Data, and Sustainability solutions.
• Partner with Sales Specialists, Product, and Customer Success to deliver coordinated, cross-functional account strategies.

Operating Discipline & Collaboration with Leadership

• Maintain accurate, high-confidence forecasting across renewals and expansion pipeline within your book.
• Maintain rigorous CRM utilization and account planning discipline in line with segment standards set by the Segment Head.
• Bring client and market insight back to the Segment Head and broader organization to help inform product, pricing, and go-to-market strategy.

 

 

You May be a Good Fit if:

• 10+ years of sales, account management, or business development experience within financial services, data, or analytics, with a