Community Outreach Coordinator

The Community Outreach Coordinator provides essential support with implementing donation education and community outreach initiatives across Alaska, Montana, North Idaho, and Washington. This role helps ensure the successful execution of events, educational campaigns, and partner engagement activities that promote organ, eye, and tissue donation.

ESSENTIAL JOB FUNCTIONS/GENERAL RESPONSIBILITIES

Public Education & Registry Support

• Serves as a subject matter expert on organ, eye, and tissue donation and the transplantation process.
• Supports the execution of donation education initiatives, including those targeting underrepresented communities such as Black, Asian, Alaska Native, Native American, and Spanish-speaking populations.
• Supports the development of partnerships in diverse communities to raise awareness and improve education about donation and the importance of registration.
• Maintains and distributes up-to-date public education materials; ensures website content reflects current messaging and registry information.
• Responds to general public inquiries via phone and email regarding organ, eye, and tissue donation and the donor registry.
• Assists in preparing and delivering public presentations and supports messaging at community events.
• Works in partnership with IT and the Community Relations Specialist to monitor registry website functionality and identify potential data issues or improvements.
• Helps coordinate the production and distribution of educational materials for DOL and MVD staff, including print collateral and training tools.
• Assists in the development of outreach campaigns.
• Participates in continuous improvement efforts to enhance outreach effectiveness and educational resources.

Volunteer Engagement and Events

• Coordinates logistics for volunteer participation in outreach activities, including events and hospital and community presentations.
• Assists in recruiting and onboarding volunteers who are willing to share their personal connection to donation or transplantation.
• Maintains volunteer tracking records and ensures effective communication and follow-up with volunteers.
• Provides support at LifeCenter-sponsored community events, such as, but not limited to, the Governor’s Gift of Life Awards in Alaska, Montana and Washington and the Donation Celebrations in Alaska, Montana, and Washington.

Administrative and Data Support

• Supports the preparation of reports and summaries related to community education activities, volunteer impact, and public engagement.
• Maintains accurate documentation and tracks program metrics, including event participation, volunteer engagement, and public outreach using internal systems and databases.
• Assists in maintaining inventories of educational materials and event supplies.
• Assists in tracking budgets, event expenses, and supply inventories for outreach programs.
• Ensures accurate data collection to inform business strategy for improving donor registry rates in targeted DOL & MVD service areas.

Supervision

• This position has no supervisory responsibilities.

Other Responsibilities

• Follows other instructions/directions and will perform other related duties as required by the needs of LifeCenter and leadership team.
• Participates in, and may lead, employee committees and events.
• Complies with applicable laws