About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

SUMMARY

This job includes overall product quality responsibility through the life cycle of several product types. This includes overall quality responsibility for our supplier base, test, manufacturing, sales floor, control test, exercising, pre-ship, deprocessing, customer fielding and service/warranty. Product Quality Specialists work with, and provide service to customers while exhibiting a professional and cooperative attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a positive, professional working relationship with all customers and be responsible for meeting customer quality expectations
• Perform audits on vehicles prior to final sales to ensure zero (0) defects
• Exhibit the ability to understand quality contractual requirements related to the assigned product types
• All product quality deficiency reports must be completed on time (includes CIR, PQDR, CAR, TIR, etc.)
• Actively participate at all quality meetings including control testing and corrective action board Communicate effectively with suppliers and internal teams to correct and prevent deficiencies on vehicles prior to final sales, control test and customer fieldings
• Analyze and implement effective solutions to quality related problems
• Assist inspectors and manufacturing on disposition of defective material
• Analyze and make disposition of rejected materials
• Coordinate and execute quality audits internally and externally
• Assist in establishing and maintaining quality guidelines and procedures
• Responsible for product supplier quality and process control Report and respond to quality process nonconformance issues in an expedient manner
• Implement effective corrective and preventative actions utilizing structured planning methods
• Coordinate and work inter-functionally with Quality, Engineering, Contracts, Sales, and Manufacturing to resolve quality related issues
• Travel as required
• Accurately maintain company records and documents in accordance with policies and procedures

BASIC QUALIFICATIONS

• Bachelor's degree in a related field
• One plus years of related work experience

PREFERRED QUALIFICATIONS

• Advanced training/experience in the use of statistical techniques and process improvement methods
• Experience with the use of structured problem solving techniques utilizing computer applications
• MS Windows, Microsoft Word, Microsoft Excel, Microsoft Project, Lotus Notes E-mail, and JDE experience is recommended and will be mandatory within three months in this position

Pay Range:

$50,400.00 - $77,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and sk