Medical Receptionist - Bedford, TX

About IntraCare

IntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas-Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value-based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.

At IntraCare, we believe in more than just a job; we offer a vibrant workplace where culture and collaboration thrive. We are dedicated to fostering an inclusive environment that values diverse perspectives and promotes respectful dialogue. Our approach encourages innovation and healthy debate, as we seek to build a team of dedicated partners who contribute to our collective success. We are passionate about empowering our employees, helping them grow both personally and professionally. This unwavering focus on team culture and individual development is the cornerstone of our ongoing achievements.

Job Summary:

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while efficiently handling front desk operations, scheduling, and administrative duties.

Key Responsibilities:

• Greet patients and visitors warmly, both in person and over the phone.
• Schedule, reschedule, and confirm appointments using the clinic's scheduling system.
• Collect and verify patient information and insurance details accurately.
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
• Handle patient check-ins and check-outs, including co-pays and billing information.
• Answer incoming calls, respond to inquiries, and route calls to appropriate staff.
• Coordinate communication between patients, medical staff, and external providers.
• Manage office supplies, maintain a clean reception area, and support clinic operations.
• Assist with administrative tasks such as filing, data entry, and faxing documents.

Qualifications:

• High school diploma or equivalent (required)
• Previous experience in a medical or healthcare office (preferred)
• Knowledge of medical terminology and insurance processes (a plus)
• Proficiency in MS Office and electronic health records (EHR) systems
• Excellent communication and interpersonal skills
• Ability to multitask and remain calm in a fast-paced environment
• Strong organizational skills and attention to detail