Process Automation Senior Developer

Citizens Financial Group, Inc. (CFG) seeks a Process Automation Senior Developer for its Johnston, Rhode Island location.

Responsibilities:

•    Lead the design, development, implementation, and support of enterprise Robotic Process Automation (RPA) solutions for the Robotics Process Automation Team.
•    Plan, analyze, design, develop, test, and deploy end-to-end automation solutions that drive process optimization, operational efficiency, and value delivery across multiple business lines within consumer, commercial and private banking. 
•    Collaborate with Business Improvement Consultants, Business Analysts, and subject-matter experts to gather business and system requirements, understand process maps, and define use cases targeted for automation. 
•    Translate requirements into Process Definition Documents (PDD), Solution Design Documents (SDD), and detailed test scripts using Task Mining, Microsoft Visio, Lucid, and Confluence. 
•    Design and develop automation solutions using UiPath Studio and UiPath Orchestrator, built on a custom enterprise framework based on UiPath's RE-Framework. 
•    Build reusable components, shared libraries, and code templates to enable standardized, scalable automation development across the team. 
•    Develop Intelligent Document Processing (IDP) solutions using UiPath Document Understanding, including document classification, ML-based data extraction, and human-in-the-loop validation workflows. 
•    Implement API integrations within automation workflows, connecting with enterprise systems, RESTful web services, and cloud platforms including Azure Cognitive Services.
•    Write custom scripts in C#.NET and VB.NET to resolve complex automation logic and extend platform capabilities. 
•    Participate in solution design reviews and tollgate reviews to ensure solutions meet architectural standards, governance requirements, and business needs. 
•    Partner with IT Architects and senior stakeholders to validate alignment with enterprise architecture and security standards. 
•    Support migration of legacy automations from Blue Prism to UiPath, including re-architecture and re-development aligned with the team's custom framework. 
•    Execute unit testing, integration testing, and user acceptance testing (UAT) to ensure quality and completeness prior to production deployment. 
•    Monitor and maintain automation post-implementation, resolve production issues, and ensure smooth business operations using UiPath Orchestrator. 
•    Maintain comprehensive documentation including runbooks, operational procedures, and technical documentation within Confluence. 
•    Contribute to the development and enforcement of coding standards, release frameworks, and testing best practices. 
•    Utilize Agile methodologies, including Scrum & Kanban, and track work using Jira to ensure efficient development, integration, and adoption of RPA solutions.

Qualifications:

At least a Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or closely related field and 3 years of experience as a Senior Robotic Process Automation Analyst, RPA Developer, or a closely related position involving robotics process automation (RPA).

Must have 3 years of experience with:

•    Designing, developing, testing and implementing applications using RPA Software, including Blue Prism and UiPath; 
•    Utilizing programming languages including C#, VB.NET, VBA, Python to build custom code stages and libraries to achieve process automation; 
•    Designing and developing components which consume SOAP and REST based APIs; 
•    Developing application/automation components including UiPath forms, email libraries, table extraction using scripting languages, including HTML, CSS, JavaScript;
•    Utilizing SQL queries, stored procedures, databases, including Oracle, and MySQL to store, maintain, and extract business data; 
•    Utilizing Blue Prism Control room and UiPath Orchestrator to perform session management, debug process solutions, monitor jobs and work queues; 
•    Utilizing OCR (Optical Character Recognition) techniques in UiPath and surface automation in Blue Prism to build automations to extract data from thin client/virtual machine environments and scanned documents; 
•    Utilizing intelligent document processing models such as UiPath Document Understanding, Decipher, and Intellidact AI to train models and extract data from documents through Machine Learning algorithms; 
•    Utilizing Atlassian tech stacks, including JIRA, Confluence and Bitbucket to plan, assign, track, report, and manage work, review tickets against committed code, and manage repositories; 
•    Utilizing issue management and version control systems, including GIT, JIRA, and Service Now; 
•    Utilizing CI/CD too