Sr Project Manager - Operations

There’s a Place for You at North Coast

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

 

What You Will Do:

• Manage projects and initiatives for NC and SUSA initiatives, ensuring alignment on strategic goals

• Lead cross-functional projects and implementations for new products, processes, and technologies

• Develop project charters, scopes, timelines, and sustainability metrics

• Make sure projects are delivered on time, within scope, and with measurable impact

• Provide regular updates to senior leadership on project status and outcomes

• Apply ADKAR Change Management methods to current and future projects

• Identify areas for productivity improvement at CDC, RDC, and Hubs

• Design tools and teams to enhance processes using lean six sigma tools

• Assess where our customer experience failures are centered, determining what processes to improve to prevent these failures

• Lead root cause analysis and corrective actions for quality issues

• Determine, with the OET and Sonepar logistics, the primary success metrics to track

• Lead the Quality Assurance program to use UET data for trend analysis

• Drive measurable improvements in cost reduction, productivity, and quality

• Facilitate Kaizen events and Lean Six Sigma workshops

• Develop and mentor QIP (Quality Improvement Process) teams to optimize operations

• Ensure alignment with SUSA metrics and KPIs, including CPL and LPPH

• Transform existing RPMs into modern, standardized SOPs using approved Sonepar formats and flowcharts; review and update all existing RPMs to meet current or new standards

• Create new SOP formatting standard (use Sonepar standard or enhance/simplify) stating what, why, who, and flow charts as appropriate

• Own and manage the Quality Assurance program, including SOPs, audit protocols, and quality metrics

• Train warehouse and operations staff on QA standards, tools, and procedures

• Monitor quality performance through dashboards and trend analysis using UET data

• Collaborate across departments to ensure alignment of quality objectives and sustained performance improvements throughout CDC, RDC, and Hubs

• Other duties as assigned 

 

What You Will Bring:

• Bachelor’s degree in Supply Chain Management, Quality Management, Industrial Engineering, or related field

• Lean Six Sigma Green Belt required; Black Belt preferred

• Advanced proficiency in Excel, Outlook, Word, and Eclipse

• Strong analytical, communication, and writing skills

• Ability to work independently, prioritize tasks, and meet deadlines

• Committed to 100% accuracy and ‘Do It Right the First Time’ (DIRTFT)

• Excellent recordkeeping and time management

 

Physical Requirements and Work Environment:

• Office-based role with high computer and phone usage

• Light lifting up to 30 lbs.

• Standard 40-hour workweek; occasional evenings/weekends based on business needs

• Reliable on-site attendance required

• Ability to adapt to changing priorities and interruptions

 

Salary & Compensation:

• This position is an exempt position and not subject to overtime.
• Pay is $90,000 to $110,000 annually, DOE.

 

 

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee refer