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Supply Operations Senior Associate

TodayTix Group
New York City, United StatesRemotefull_timeVerifiedPosted 10 Aug 2026

About the role

About TodayTix Group:
 
TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including  TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.
 
Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
 
In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.
 
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
 
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
 
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. 
 
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role:

The Supply Operations team makes sure that when someone books a ticket to a live event — a show, a tennis match, a festival — everything behind the scenes is accurate: the event set up correctly, inventory loaded, and pricing accurate across every sales channel.

We're looking for a Supply Operations Senior Associate to own a full book of live events day to day — running it accurately at volume, solving the routine problems yourself, and knowing when something's genuinely novel enough to bring to your manager rather than guess at. You'll use AI tools to take repeat work off your own plate, and you'll be one of the people newer teammates come to when they're stuck. Partners on your book will know you as their point of contact.

Please note: 

This is a full-time, US-based role. We're hiring in two locations this cycle: New York and the West Coast (greater Los Angeles). Candidates within commuting distance of our New York office work hybrid, a minimum of 2 days per week in the office; candidates outside commuting distance of a TTG office work remotely.

Live events don't respect traditional office hours. Weekend and on-sale coverage is a standard part of this role, not extra days on top of a Mon–Fri week — you'll work a rotating schedule that includes regular weekend days, and your hours will track the markets you cover. For the West Coast role, that includes West Coast on-sale and showtime coverage.

What Success Looks Like:

  • Your book (roughly 20–30 events) goes out clean at volume, with routine issues handled by you and only genuinely novel or high-stakes ones escalated.
  • Partners on your book treat you as their day-to-day point of contact.
  • You've proposed at least one process change with clear reasoning — whether or not it was your call to make it happen.
  • You use AI tools to remove repeat work from your own plate, and you catch it when the output is wrong before it goes operational.

What You'll Do:

  • Own a book of events end to end for day-to-day complexity — setup, inventory, pr

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Company

TodayTix Group

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