Director, Engineering Services - Ohio Distribution

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp [SCOO].

This is an on-site position.  While it is preferred the selected candidate work in Fairlawn, consideration will be given to other locations in the Cleveland/Akron area.

Summary:

This executive leadership position is responsible for providing leadership and strategic direction for the Distribution Design and Reliability groups within the Utility Operations Engineering Services organization. This includes establishing and monitoring organizational goals, policies, plans, forecasts, standards, performance objectives, and budgets; establishing operating and financial objectives and budgets; and managing resources.

Engineering Services provides engineering support for the distribution function, is responsible for meeting all customer requests regarding new service or reliability, provides asset management of the plant, performs planning and protection responsibilities, and portfolio and program management activities.  Additionally, this position has responsibility over distribution records maintenance such as GIS mapping and Joint Use.

This position will provide direction and leadership from the following perspectives:

Distribution Engineering:

• Being accountable for the performance and results of engineering services team, providing leadership and direction to fellow team members.
• Maintaining a high level of safety commitment throughout day-to-day functions.
• Driving continuous improvement across the business unit and FirstEnergy.
• Overseeing complex engineering analysis and problem solving in relation to distribution design and construction, reliability, and distribution planning activities.
• Creating an environment of accountability and a sense of urgency for meeting agreed-upon expectations and deadlines with internal and external stakeholders.
• Engaging employees to establish and achieve scheduled milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance.
• Analyzing complex issues and developing actionable recommendations; ensuring that decisions impacting the organization are based on data and sound engineering reasoning.
• Understanding and scheduling work according to established processes and procedures.
• Leading efforts that increase productivity and goal accomplishment across business unit.
• Identifying, troubleshooting, and resolving problems on projects and/or processes before they become major issues.
• Continually seeking opportunities to increase customer satisfaction and broaden/deepen relationships anticipating customers' needs and proposing alternative solutions when necessary.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the business unit and/or FirstEnergy Corp.
• Supporting the FirstEnergy storm process.

Financial and Fiscal Management:

• Championing capital portfolio development and process.
• Reviewing and analyzing budget performance monthly to identify, explain, and report variances.
• Making sound financial and business decisions.

Communications:

• Encouraging open, honest, direct, and ongoing conversation across utility operations groups and corporate support groups.
• Championing an environment within the business unit where self-development is encouraged
• When needed, lending expertise to an internal team(s) and/or task force.
• Supporting the views and policies of the company and providing strategic direction to customers and employees.
• Fostering communications between work groups through timely and open dialogue.
• Providing timely and open discussion to staff on organization initiatives and updates.
• Planning and facilitating staff meetings.

Performance Management:

• Developing the skills and knowledge of staff
• Supporting and coaching employees on corporate and regional goals and driving achievement throug