Weekend Sales Representative (ZR_19452_JOB)

This is a remote position.

Key Responsibilities:

• Customer Engagement: Act as the first point of contact for prospective customers, answering questions, and providing detailed information about our programs and memberships.
  
• Sales: Guide families through the enrollment process, upsell our Encore membership, and meet or exceed weekly sales goals.
  
• Follow-Up: Respond to inbound inquiries via phone, email, or online chat and proactively follow up with leads from previous inquiries.
  
• Data Management: Maintain accurate records of interactions and enrollments in our CRM system.
  
• Collaboration: Work closely with the marketing and operations teams to ensure a seamless customer experience.
  

Requirements

Qualifications:

• Proven experience in sales, customer service, or a related role.
  
• Excellent verbal and written communication skills.
  
• Strong ability to build rapport with prospective customers and close sales.
  
• Organized and detail-oriented, with experience using CRM systems or similar tools.
  
• Availability to work weekends.
  

Preferred Skills:

• Background in music education or familiarity with music programs is a plus.
  
• Experience with upselling memberships or subscription-based products.
  

Benefits