Produce Assistant Department Manager

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
 

Job Title: Produce Assistant Department Manager

Department: Produce

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our produce department is one of the first things customers see when they walk through the door, and the Produce Assistant Department Manager helps make sure it always makes a great impression. In this role, you'll partner with the Department Manager to keep the department running smoothly, from ensuring product freshness and managing the sales floor to training employees and stepping in to lead when needed.

Your knowledge of produce, commitment to quality, and passion for customer service directly shape the experience our customers have every day. If you're someone who takes pride in fresh product, enjoys leading a team, and is ready to grow your career with a company that invests in its people, we'd love to have you on board.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Deliver outstanding customer service by greeting every customer warmly, assisting them with their needs, and sharing your knowledge of produce items and their uses

• Ensure department standards are consistently met, including product freshness, rotation, replenishment, and proper refrigeration temperatures

• Set and reset sales areas to promote products effectively and keep the department looking its best

• Coordinate and troubleshoot operations in the salad bar and juice bar area

• Stay current on produce-related topics such as pricing philosophy, seasonal availability, weather impacts, and market trends

• Unload product, check in deliveries, verify accuracy, and log invoices as needed

• Assist with inventory and order product at the Produce Manager's discretion

• Assist with all aspects of the fruit and holiday basket program

• Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the floor

• Train new employees and support the ongoing development of the department team

• Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed

• Handle and resolve customer and vendor issues promptly and professionally on a daily basis

• Assume management responsibilities in the absence of the Department Manager

• Practice proper sanitation procedures and keep the work area clean, neat, and compliant with all department and company guidelines

• Answer the phone promptly and provide friendly, helpful service to customers who call

• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines

• Pitch in with other tasks or special projects as they come up

Your Skills

To be successful in this role, you'll need to be able to:

• Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience

• Solve practical problems and make sound decisions with a variety of variables and limited standardization

• Apply math skills including fractions, decimals, and percentages in day-to-day tasks

• Lead, train, and support a team in a fast-paced retail environment

• Communicate clearly with customers, team members, and vendors and provide basic direction and guidance

• Demonstrate strong knowledge of produce products and the ability to share that knowledge confidently with customers

• Handle confidential information including pricing and sales with discretion

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Produce Department Manager

Direct Reports: Produce Clerks

Education and Experience

• High school diploma or equivalent experience

• Food safety training encourag