Workday Customer Base Account Executive

<h1>When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.</h1><p></p><h1>You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.</h1><p></p><h1>At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.  Join us and discover how our people write our story.</h1><p></p><p><b><span>Job Description</span></b><span> </span></p><p><span> </span></p><p><span><span>Our vision is to create a world-class Customer </span><span>Base Sales team</span><span> for Kainos, fuelled by a diverse range of </span><span>highly talented</span><span> and motivated professionals working collaboratively and innovatively to ensure we </span><span>retain</span><span> clients and expand our footprint within existing clients to continue our growth trajectory. </span></span><span> </span></p><p><span> </span></p><p><span><span>We do this via an open and supportive environment where colleagues can share information, learn from </span><span>one another</span><span> and excel in their own career. With consistent ways of working aligned to industry best practice, we </span><span>retain</span><span> and grow our footprint by delivering on the clients desired outcomes for our market-leading offerings.</span></span><span> </span></p><p><span> </span></p><p><span><span>As a Customer Base Account </span><span>Executive </span><span>at Kainos, you will be responsible regional OKRs such as client retention and customer satisfaction targets as set by the B</span><span>usiness </span><span>U</span><span>nit</span><span> Leadership. In addition, the Customer Base Account </span><span>Executive </span><span>will </span><span>be responsible for</span><span> managing </span><span>a number of</span><span> strategic clients for the region. You will be the bridge between our Professional Services, Operational Support, Product and Business Development teams.</span></span><span> </span></p><p><span> </span></p><p><b><span>Your key responsibilities will include</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Delivering against monthly, </span><span>quarterly</span><span> and annual individual and team targets (revenue and activity) in the pursuit of generating qualified pipeline </span></span><span> </span></p></li></ul><ul><li><p><span><span>Account Planning with Account Managers and Directors on prospecting and opportunity qualification activities - Working independently to engage and generate opportunity from </span><span>initial</span><span> Discovery to Qualification </span></span><span> </span></p></li></ul><ul><li><p><span><span>Understanding buyer persona challenges as they relate to Workday, actively listen, build trust, articulate their challenges, and propose potential solutions </span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborate with the Customer Base Marketing Manager, Account Managers, Directors to </span><span>assist</span><span> in the creation and execution of demand generation </span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span>MINIMUM (ESSENTIAL) REQUIREMENTS:</span></b><span> </span></p><ul><li><p><span><span>Extensive experience </span><span>operating</span><span> in a business development / sales / account management with a proven ability to deliver Customer Success OKRs including retention target, improving NPS YoY, Upsell and Cross-Sell.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Functional domain knowledge or account management experience with Human Capital Management, Financial Management, or Payroll applications and/or system implementation.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Experience with Workday, Oracle, SAP, </span><span>PeopleSoft</span><span> or similar ERP application.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Fluent in German and English.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Sales, Consulting, Delivery or Product experience either as an internal consultant or with a consulting/software company who provide products and services to their clients.</span></span><span> </span></p></li></ul><ul><li><p><span><span>High achiever. Having </span><span>a highly successful</span><span> </span><span>track record</span><span> of individual and team over achievement vs target in a quota bearing role.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Demonstrate an ability to understand </span><span>highly complex</span><span> Large Enterprise (often Fortune 500) size clients and methods for mapping out key stakeholders and client processes across multiple business functions as they relate to our products and services.</span></span><span> </span>