College Work Study Program (Maxine A. Smith Center)

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: College Work Study Program (Maxine A. Smith Center)

Employee Classification: Other

Institution: Southwest Tennessee Community College

Department: Maxine A. Smith Center

Campus Location: STCC - Maxine A. Smith Center

Job Summary

To support the Office of the Maxine A. Smith Center by helping create a welcoming student experience, supporting student program offerings and activities, and fostering spaces for student involvement at Southwest Tennessee Community College.

Job Duties

• Report to the Leadership Team of the Maxine A. Smith Center.
• Create student photo IDs, manage and order photo ID supplies, and troubleshoot photo ID technology as needed.
• Assist staff with day-to-day operations of the center, including:
  • Answering the phone and greeting walk-in inquiries.
  • Monitoring computer labs.
  • Assisting staff before, during, and after center events.
  • Greet and direct students both in person and over the phone.
  • Answer questions and forward messages as necessary.
  • Maintain an organized and welcoming environment for students inside the Maxine A. Smith Center.
  • Assist with various special projects and reports, including supporting other offices and campus-wide events.

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College.
  
• Only students who are approved for Federal Work Study are qualified for this position.
  
  • If you have any questions regarding this requirement, please reach out to the Financial Aid Office.
• Effective communication skills and computer skills.
  
• Ability to work a minimum of 10 hours and a maximum of 20 hours per week.
  
• Availability to work some evenings and weekends, particularly at the beginning of academic terms and at other times to support student enrollment and department events.

Preferred Qualifications

• Experience in an higher education office environment.
  
• Computer literate with proficiency in Microsoft Office applications.
  
• Ability to work independently and follow instructions in a highly collaborative team setting.
  
• Strong organizational skills.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills with the ability to effectively engage with an ever-growing community.
• Proficient in Microsoft Office applications.
  
• Skilled in maintaining and managing records and data efficiently.
  
• Ability to operate office technology, including computers, scanners, printers, and copiers.
  
• Willingness to work evenings and weekends as necessary to support student enrollment and department events.

Physical Demands / Working Conditions:

• Assist the team with the setup of events or classroom requests, which may include arranging furniture, setting up equipment, and organizing materials for various activities or instructional needs.
  
• May require lifting, pushing, or pulling items weighing up to 25 pounds and standing or walking for extended periods.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing a