Manager, Global Commercial Operations

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

 

 

This Manager-level position on the Global Commercial Strategy & Operations team will be primarily operational in focus, playing a key role in driving operational excellence and cross-functional coordination across global initiatives supporting the Ninja brand. The role centers on execution, process management, and commercial readiness, serving as a central connector between Marketing, Product Development, Sales, and Finance.

 

It is well-suited for someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at bringing clarity, consistency, and accountability to complex workflows. The Manager will support the Senior Director by owning a significant share of operational responsibilities, with some involvement in strategic initiatives. This role offers close partnership with senior leadership and exposure to high-priority projects, creating opportunities for meaningful professional growth.  

Key Responsibilities

• Tactical Program Execution
• Drive execution of cross-category brand and commercial initiatives by managing timelines, coordinating inputs, tracking deliverables, and maintaining shared documentation. Ensure alignment and consistency across stakeholders to support global market readiness.
• Commercial Readiness:
• Ensure key business cadences (e.g., QBRs, brand reviews, new product launch planning etc.) are well-prepared and aligned across departments by coordinating input gathering from cross-functional leadership.
• Operational Interface & Meeting Management:
• Manage operational workflows such as agenda development, stakeholder input collection, meeting documentation, and follow-ups. Responsible for clarifying deliverables and ensuring alignment across teams.
• Interdepartmental & Global Collaboration:
• Support alignment between global strategy teams and market-level execution teams. Foster strong communication loops and ensure that feedback and learnings from local markets are effectively captures and integrated into global planning
• Process Improvement:
• Identify and propose opportunities to streamline cross-functional workflows and planning processes. Support the creation and refinement of frameworks, templates, and tools that improve efficiency and transparency across the organization.
• Strategic Initiative Support:
• Support high-priority, cross-functional initiatives led by the Senior Director of Global Commercial Strategy & Operations. Own meeting recaps, action tracking, stakeholder coordination, and support development of presentation materials that inform strategic decisions and drive executional clarity.

 

Qualifications

• Education:
• Bachelor’s degree in business, or a related field.
• Experience:
• 3–5 years of experience in cross-functional project coordination, commercial operations, or go-to-market readiness and execution roles.
• Skills:
• Strong organizational and multitasking capabilities
• Excellent verbal and written communication skills
• Comfortable working closely with senior leadership; action-oriented approach to driving results
• Ability to synthesize information across teams into clear, actionable summaries
• Proficiency in Microsoft PowerPoint and Excel
• Attributes:
• Self-starter with a bias for action, attention to detail, and a passion for operational excellence
• Comfortable working across functions, managing amb