Campus Intern - IT Helpdesk (Kansas City based)

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The IT Campus Intern will primarily assist with imaging hardware, answering hotline calls and completing smaller projects as assigned. This entry level position is ideal for a recent or soon-to-be college graduate with strong communication skills and a solid foundation of technology experience. The ideal candidate will thrive in a fast paced, rapidly changing environment, and be eager to learn and grow through hands on experience with the latest technologies, IT solutions, and senior IT staff. Reporting to the Senior Support Manager, the IT Support Specialist will serve as a key component of a small but mighty team.  

Key Role Responsibilities - Core

• Assist with emergency hotline calls, conference room issues as needed 

• Perform hardware upgrades as assigned by Support Technicians 

• Own general IT help desk tickets and see them through to resolution or escalation 

• Communicate technical information clearly and concisely to both technical and non-technical end users 

• Document and maintain up to date policies and procedures 

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Excellent analytical, problem solving, and troubleshooting skills 

• Strong people skills with an orientation towards customer service 

• Demonstrated continuous learning / growth mindset 

• Strong verbal and written communication skills 

• Strong time management skills including the ability to prioritize projects and multi-task 

• Demonstrated ability to work both independently and collaboratively 

• Ability to quickly learn new systems and tools 

• Strong attention to detail and accuracy 

Education

• Preferred Education: Pursuing a degree in Computer Science, Information Technology or a related field 

• Rising Junior or Senior preferred 

Experience

Working Environment

Benefits Information

The benefits package aligned to this position is Intern. Please click the link below for more details.

Click here for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company.  Please, no phone calls or emails.