Engineer, Senior Software

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Engineer, Senior Software

Job Description Summary:

To analyze, develop, lead, and implement complex computer applications in order to meet customer needs; document and maintain specified areas of application software; participate and/or coordinate research of new projects and acts as a resource to customers.||To analyze, develop, lead, and implement complex computer applications in order to meet customer needs; document and maintain specified areas of application software; participate and/or coordinate research of new projects and acts as a resource to customers.

Job Description:

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

• Researches, analyzes, evaluates, plans, implements new software applications, and maintains existing applications for the assigned area of the college; performs projects independently in an efficient manner; includes all phases such as gathering requirements, customer interviews, design (both data structure and software), coding, generating testing plans, testing, implementation, rollout, and maintenance.
• Collaborates with customers/users to discuss and co-develop user-friendly and quality tested solutions providing timely installations and updates.
• Develops, writes, installs, tests, debugs, and maintains software utilizing the software development life cycle (SDLC); writes programs across the college for specialized functions to automate day-to-day procedures or workflows for departments.
• Identifies and resolves application errors, data discrepancies, and user procedures/processes; identifies requirements for additional resources or changes to current applications or databases; answers user questions and addresses problems with software in a timely, professional manner.
• Monitors mission critical applications and works closely with upper management to provide recommendations on areas for improvement and to maintain a high availability, productivity, and functionality of applications; provides feedback to department staff about performance considerations and usability issues regarding software specifications and implementation.
• Gathers, compiles, and performs initial data analysis for project requests, conducts unit tests, and programs/integrates applications for in-house or third-party vendor supplied software.
• Documents solutions by using change request system developing systematic, technical documentation, flowcharts, user manuals, diagrams, and user training as needed.
• Ensures compliance with standards relating to security and data protection.
• Updates upper management on emerging technology challenges and opportunities with respect to in-house applications, websites, Enterprise Resource Planning (ERP), and other system tools used to support the college's enterprises.
• Serves as a technical liaison to users by finding and reviewing feasible in-house or third-party software solutions; provides analytical and programming support for the college's mission critical applications such as regulatory compliance for Human Resources, Financial Aid, Admissions & Records, and Southern Association of Colleges and Schools Commission