Principal IT Business Systems Analyst

Requisition ID:  88847 

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

 

Position Specific Description

The Principal Business Systems Analyst will lead promotional and change management initiatives across a diverse portfolio of internal developer tools and technology platforms. This individual will serve as a strategic partner to cross-functional teams, optimizing business processes, accelerating adoption of new technologies, and elevating internal developer engagement through innovative programming and events.

Operating with a high degree of autonomy, employees will define and execute key campaigns that increase product adoption and ensure successful transitions between different tools & resources. The ideal candidate brings a record of driving initiatives from concept to measurable outcomes, along with the ability to influence at all levels of the organization.

 

Key Responsibilities

• Define and execute strategic campaigns to drive adoption of new internal technologies, including AI tools and developer platforms, resulting in measurable increases in usage and organizational ROI.
• Lead internal communications for major technology transformations, ensuring clear messaging, leadership buy-in, stakeholder alignment, and successful change adoption.
• Own and evolve the brand and content strategy for DevHub, establishing it as the core knowledge and enablement resource for developers, increasing engagement and efficiency.
• Develop, produce, and promote flagship internal events.
• Provide communications and engagement leadership for major initiatives.
• Continuously audit and optimize internal communications channels to improve clarity, adoption, and awareness of available resources and tools.
• Independently manage high-impact projects with minimal oversight while mentoring others on strategic communications and presentation effectiveness.
• Create promotional assets and event strategies that align with business objectives and ensure consistency of messaging across all initiatives.

 

Preferred Qualifications

• Demonstrated success in leading internal adoption initiatives and cross-functional projects with minimal supervision.
• Strong command of business process optimization, internal marketing, and user adoption strategies.
• Expertise in designing and executing enterprise-level events, internal campaigns, and digital enablement resources.
• Exceptional written and verbal communication skills, with a proven ability to translate complex technical initiatives into clear and engaging narratives.
• High-level project management skills, with a track record of delivering results on time and exceeding expectations.

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

• Demonstrates a strong familiarity with business processes that are in their area of business focus
• Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
• Applies advanced analytical skills within functional area to decompose work into manageable value-based units
• Responds to requests, identifies conflicts, and makes recommendations where needed
• Devises or modifies procedures to solve complex problems
• Uses knowledge of business processes to identify interdependencies and functional gaps
• Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
• Contributes to the application testing process (directly or to support end users)
• Creates and updates documentation, as appropriate, for selected project framework
• Maintains a familiarity with market trends in technology
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor’s or Equivalent Experience
• Experience: 6+ years

Preferred Qualifications<