HR Mobility Manager

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Americas Mobility Manager is a part of the Global Mobility & Immigration team within the Total Rewards department that supports talent mobility around the world. The role oversees the Americas Mobility program which includes international assignments, one-way domestic relocations, project-based travel and temporary work assignments as well as domestic relocations within the Americas region. This role is responsible for the day-to-day management of global mobility within the Americas region to ensure the program supports Caterpillar’s talent acquisition and talent management initiatives by partnering with key internal and external stakeholders to provide clear and consistent service delivery and manage compliance.

What You Will Do:

• Supervise Americas Mobility team of two to three team members supporting international and domestic relocations within the Americas region.
• Manage the vendor services relationships within the Americas region including relocation management company, immigration provider, and other third party relocation suppliers.
• Consult HR leaders and business partners on domestic and international talent mobility challenges, providing solutions to meet their business needs.
• Manage escalations and exceptions, ensuring a high level of service with a key focus on employee experience while upholding the integrity of the global mobility policies and program.
• Analyze, interpret, and summarize complex and technical information and communicate it in a clear, concise, and easy-to-understand manner to stakeholders.
• Support the creation and delivery of training and coaching on policies and procedures to internal stakeholders, as required.
• Lead or support global projects, recommending and implementing process improvements and system enhancements to drive operational efficiency.
   

What You Have:

• Problem Solving: The ability to resolve complex mobility-related challenges in a timely and effective manner. This includes evaluating multiple factors such as compliance, cost, employee experience, and operational impact; developing innovative solutions that align with global mobility policies; and proactively mitigating risks.
• Adaptability: Ability to handle multiple duties including changing priorities as well as working under time constraints.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside the organization.
• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees to communicate, coordinate work across departments, and collaborate in solving problems as one team.
• Team Management: Experience leading and managing effective teams.

Top Candidates Will Also Have:

• Bachelors degree in business, human resources, international business or equivalent experience.
• Three to five years of HR related experience, preferably in managing global mobility and immigration matters.
• Experience working within an international environment and across diverse cultures.
• Skilled in building trusted partnerships with both internal and external stakeholders.
• Strategic thinking, driving process efficiencies and customer focused solutions.

Additional Info:

• The primary location for this position is either Peoria, IL or Irving, TX
• This role requires up to 5 days/week onsite
• International and Domestic travel less than 5%
• Relocation is not available
• Sponsorship is not available

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, fema