Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Ready to Lead From the Front?

Step into an exciting dual role as Facilities Manager where you'll be the ultimate player-coach, driving operational excellence across a dynamic multi-city portfolio! Based at the bustling Millrock office in Salt Lake City with 1-2 weekly trips to the vibrant Main Street location, you'll also provide strategic oversight of facilities coordinators in Portland and Seattle. This isn't just about managing facilities—you're orchestrating workplace experiences, and will be the strategic single point of contact that keeps everything running seamlessly!

If you thrive on hands-on leadership, love managing multi-site operations, and want to make a real impact supporting our premier client, this role offers the perfect blend of independence, responsibility, and exciting growth opportunities!

Check out some of your day:

• Lead and develop team members across multiple locations, providing coaching, performance management, and growth opportunities using tools like Workday and LinkedIn Learning
• Oversee daily facilities operations including maintenance, workplace services, office management, and in-office events while implementing standardized processes
• Manage preventative and reactive maintenance through CMMS platforms like Corrigo and Jira, ensuring SLA compliance and proper documentation
• Develop and manage annual budgets for both CapEx and operating expenses, tracking performance and identifying cost savings opportunities
• Process vendor invoices and support financial reporting including monthly accruals, variance reporting, and forecasting
• Manage vendor relationships and performance by monitoring SLAs, coordinating with Sourcing, and maintaining strong partnerships with landlords and building managers
• Serve as primary client contact hosting regular check-ins with Regional and Local Workplace Experience Managers while ensuring best-in-class service delivery
• Meet or exceed CSAT targets by developing action plans and ensuring JLL team alignment with client culture and expectations
• Ensure compliance with all regulations, company policies, and contractual commitments while maintaining detailed operational databases
• Conduct regular site assessments and coordinate remediation of identified issues while managing site-level playbooks
• Drive innovation and performance by implementing cost-reducing programs, monitoring KPIs, and participating in JLL innovation initiatives
• Foster cross-account collaboration by engaging local JLL networks and sharing best practices to demonstrate continuous improvement to clients

Here is who we are looking for:

Required

• 5+ years of facilities and workplace management experience with 2+ years in a people management role
• Proficiency with work order systems (CMMSs) and Google Workspace 
• Experience using facilities ticketing tools and reporting systems 
• Demonstrate strong business acumen with financial planning abilities, and exceptional organizational and analytical skills.
• Work independently with minimal supervision while demonstrating strong leadership, communication, and team development skills with keen judgment on when to escalate issues.
• Apply analytical problem-solving abilities with a detail-oriented, can-do attitude committed to operational excellence and creative solutions

Preferred

• A bachelors degree or higher
• FMP and/or CFM certifications
• Project management experience
• Experience supporting financial technology, services, technology, or professional services clients 
• Knowledge of workplace health, safety, and compliance standards 

Pay $85,000 with a 10% targeted bonus of the annual salary

Location:

On-site –Salt Lake City, UT

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the t