Sr. Manager Employee Relations

<h2><u>PURPOSE AND SCOPE:</u></h2><h2>Member of the HR Shared Services team responsible for leading a team of Employee Relations Advisors in multiple countries. Responsible for ensuring the team’s adherence to Compliance, Legal, Human Rights, and Labor Union requirements as well as collaborative interaction with all stakeholders, meeting deliverables and all associated key performance indicator (KPI) metrics, and continuous quality improvement.</h2><h2></h2><h2><u>PRINCIPAL DUTIES AND RESPONSIBILITIES:</u>  </h2><ul><li><h2>Ensures the application of HR policies and employee programs are fairly and consistently applied in accordance with Company core values and mission, Human Rights, Workplace Rights and Labor and Employment Principles, Global Social and Labor Standards Policy, Diversity &amp; Inclusion, the Code of Ethics and Business Conduct, the Suppliers Code of Conduct, and all works council and union requirements.   </h2></li><li><h2>Monitors investigation outcomes for consistency, thoroughness, objectivity, and that remediation is aligned with policy, and regulatory requirements, ensuring the equitable treatment of employees.  </h2></li><li><h2>Responsible for the team’s interaction, engagement, and requirements with local works council/unions and may partake in or advise on negotiations as needed.</h2></li></ul><ul><li><h2>Works in strong partnership HR Management, Compliance, Legal, and Business Operations colleagues to provide support, connection, and collaboration on all employee related matters.</h2></li></ul><ul><li><h2>Provides recommendations to business leaders, employees and other HR professionals on complex performance management and policy matters. May assist with or conduct high-level investigations and/or executive escalations as needed.</h2></li></ul><ul><li><h2>Partakes in or directs the appeals process.</h2></li><li><h2>In collaboration with all ER leaders, creates procedures, investigation and documentation requirements, SOPs and SLAs and implements changes as necessary to ensure client satisfaction.  Continuously assesses quality including the effective and appropriate use of the case management system and documentation requirements.</h2></li><li><h2>Participates in policy review and supports the communication and implementation of policies.</h2></li><li><h2>Reviews and analyzes employee relations and employee engagement data to identify opportunities with recommended remedies.</h2></li><li><h2>Stays current on employment and labor practices.</h2></li></ul><ul><li><h2>Normally receives little instruction on day-to-day work, general instructions on new assignments, and can manage multiple and conflicting priorities.</h2></li><li><h2>Responsible for team management including performance, hiring, retention, staffing levels, performance appraisals, coaching and development opportunities.</h2></li></ul><ul><li><h2>Performs other related duties as assigned.</h2></li></ul><h2></h2><h2><u>PHYSICAL DEMANDS AND WORKING CONDITIONS</u>:</h2><h2>The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</h2><ul><li><h2>This position requires approximately 10% to 50% travel.</h2></li></ul><h2></h2><h2><u>SUPERVISION: </u></h2><ul><li><h2>This position has direct reports in multiple countries.</h2></li></ul><h2></h2><h2><u>EDUCATION AND REQUIRED CREDENTIALS:</u></h2><ul><li><h2>Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience</h2></li></ul><h2></h2><h2><u>EXPERIENCE AND SKILLS</u>:</h2><ul><li><h2>Has 7+ years of progressive experience directly in Human Resources with a broad understanding of European employment law, problem/resolution, investigation and documentation, and HR programs such as compensation and benefits, talent acquisition, learning and development, and HR administration.</h2></li></ul><ul><li><h2>Experience with works councils, unions, negotiations, and managing collective bargaining agreements.</h2></li><li><h2>Demonstrated ability to be an agent of change.</h2></li><li><h2>Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations.  </h2></li><li><h2>Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved.</h2></li><li><h2>Competence in software applications relating to human resources such as case management systems and Workday is preferred along with the suite of Microsoft Office products. </h2></li><li><h2>Demonstrates excellent communication skills - both written and verbal including English</h2></li><li><h2>Can work independently and can manage multipl