Senior Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a Senior Software Engineer to join our microservices framework platform team, focused on building highly scalable, available, and reliable distributed storage systems that power Docusign's core agreement workflows. You will be responsible for designing and implementing high-performance storage abstractions and APIs, building cloud-based storage capabilities across Azure and Google Cloud, and contributing to the reliability, security, and cost efficiency of our global storage platforms. You will work closely with product engineering, SRE, security, finance, and vendor partners to deliver platform capabilities that decouple application teams from specific cloud providers, support multi-cloud portability, and enable modern agreement and AI workloads at scale.

 

This position is an individual contributor role reporting to the Senior Manager, Engineering.

 

Responsibility

• Design, implement, and operate Microservice storage services that support Docusign's global agreement workflows across Azure and Google Cloud

• Contribute to storage abstractions and APIs that decouple product teams from specific cloud substrates and enable multi-cloud portability and consistency

• Build automation and tooling to manage complex distributed storage systems at scale, including provisioning, configuration, lifecycle management, and capacity planning

• Implement high-quality, testable, and production-ready code with strong observability, including metrics, logging, tracing, and alerting for core storage services

• Help define and meet SLOs and error budgets for storage platforms

• Participate in incident response, on-call rotations, and post-incident reviews to continuously improve reliability and reduce MTTR

• Contribute to disaster recovery strategies and exercises for key data stores, including backup, restore, and failover capabilities in multi-region and multi-cloud environments

• Implement and enforce secure data access patterns, including encryption, TLS, network controls, and governance for blob accounts, containers, and NoSQL resources in both commercial and regulated environments

• Collaborate with architecture, security, compliance, and partner engineering teams to define and build storage patterns and platform features that support AI, search, analytics, and other data-intensive workloads

• Manage infrastructure as code using tools such as Terraform to deploy and maintain cloud environments and storage resources, following DevOps and GitOps practices

• Work as part of a cross-site development team to drive design, implementation, testing, and release of storage platform capabilities and shared microservices frameworks

• Participate in design and code reviews, contributing to the technical quality and evolution of our distributed storage systems and platform APIs

• Partner with finance and product teams to implement cost controls, observability, and lifecycle policies (e.g., archival, tiering) that optimize storage cost while meeting performance and durability requirements

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BS or MS in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience

• 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++, or Java, and/or scripting or systems languages such as Node.js, Go, or Python,