Administrative Assistant

About the Opportunity

About the D’Amore-McKim School of Business:

For over 100 years, the D’Amore-McKim School of Business at Northeastern University has continuously strengthened its foundation of experiential learning and innovation. Today, our mission to enable students to be responsible business leaders of the world capable of working, navigating, and creating in a digital environment is more relevant than ever. We offer unique business-specific and interdisciplinary degree opportunities at the bachelor's and master’s levels, and lifelong learners benefit from our graduate-level certificates and executive education portfolio. All of these are enhanced by Northeastern's global campus system and experience-powered education approach. In addition, our use-inspired faculty and their research focus on transformative impact for humankind. Ultimately, D’Amore-McKim’s values-driven culture and cross-border approach to learning and research empower our students, faculty, alumni, and corporate partners to create impact far beyond the confines of time, discipline, degree, and campus.

Job Summary:

The Administrative Assistant will offer general administrative support to faculty and group chairs. Responsibilities include providing frontline assistance to faculty with various academic and administrative matters such as placing book orders, aiding in final exam scheduling, preparing and duplicating course materials, collecting syllabi, assisting with grade change forms, and addressing registrar-related inquiries. Additionally, the Administrative Assistant will serve as a primary source of information for faculty, facilitating the dissemination and collection of essential information.
This position will also involve communicating with and recruiting student workers for departmental roles and tracking their timesheets (Teaching Assistants, Research Assistants, Work Study, and Co-op positions) and supporting Group Chairs in tracking and maintaining departmental budgets and reconciling expenses. The individual will coordinate and assist faculty with travel and funding authorizations, contracts, Concur reimbursement reports, and manage office operations across various suites and front desk functions.
Responsibilities further include overseeing building facility issues, managing office communications, ordering and maintaining office inventory, and aiding in the organization of meetings and events, including workshops, conferences, and seminars, all while providing exceptional customer service to all stakeholders, including faculty, students, and parents.

Minimum Qualifications:

• Associate degree or equivalent (Bachelors preferred)
• 2-4 years’ relevant experience (Experience in Education is a plus)
• Knowledge of office administration practices and processes.
• Proficiency with Microsoft Office Suite products (Word, Excel, PowerPoint, SharePoint and Outlook). Basic knowledge of PDF.
• Excellent interpersonal and written communication skills (including very strong writing and proofreading skills);
• Ability to plan, organize and set priorities; time management; attention to detail.

Key Responsibilities & Accountabilities:

1. Academic and Faculty Support (40%):

 Provide administrative assistance and support for faculty in