Electrical Mobility Director

<p><strong>Luminus: together we make the difference</strong></p> <p><strong>Our mission: </strong>To build a CO2-neutral energy future, where the protection of the planet, human well-being, and economic growth are reconciled with each other thanks to electricity and innovative solutions and services.</p> <p>We want to build an energy future that is CO2-neutral because it is the first priority to combat global warming.</p> <p><strong>Doing well and well-being:</strong> We are committed to preserving the planet in all its dimensions: climate, biodiversity, resources. We want to reconcile this with well-being, so that everyone can live their lives to the fullest. Of course, electricity enables us to illuminate, but also to learn, to care, to travel... in short, to develop ourselves and to realize ourselves. According to our mission, sustainable economic development goes hand in hand with well-being.</p> <p></p> <p><br/></p> <p>The transition to electric mobility is a strategic pillar within the energy solutions to help customers reduce their CO2 footprint in a comfortable and affordable way. The range of electric vehicles is increasing rapidly and requires flexible and high-performance charging solutions. Luminus offers these charging solutions for people at home, at work, or on the go. For consumers, businesses, car manufacturers/distributors, and leasing companies. With ease of use and intelligent/affordable charging as the main focus. The Electrical Mobility Director at Luminus heads the development of these services. To achieve an excellent customer experience, the director will shape the strategy and organize the activities with the team and internal/external partners.<br/></p> <p>Interested? Read more below.<br/><strong><u><br/></u></strong></p> <p><strong><u>The Mission:</u></strong><br/></p> <p>The Electrical Mobility Director is leading the strategic development of electrical mobility solutions for Luminus customers, the execution of the related operational plans, the daily leadership of the department and managing the relations and agreements with adjacent departments, partners and affiliates. Successful execution means </p> <p>1) defining and delivering a competitive Luminus value proposition per customer segment together with the marketing teams </p> <p>2) growing towards defined ambitions within each of these product market combinations in a profitable and sustainable way </p> <p>3) development of an effortless customer service model to ensure an effortless customer experience during installation, activation, optimization and use of Luminus charging solutions </p> <p>4) realizing the necessary operational, logistical, technical, sourcing and commercial partnerships (with the Luminus group and beyond) to realize these ambitions.</p> <p><br/>The Electrical Mobility Director acts as:</p> <ul><li>an entrepreneur to develop this new segment fast and profitable,</li><li>an inspirator for all stakeholders in- and outside Luminus to get people enthusiastic for EM</li><li>a black belt organizer, to secure seamless operations, best in class customer experience </li></ul> <p><br/><u><strong>Major accountabilities:</strong></u><br/></p> <p><strong>Strategic orientation</strong></p> <ul><li>Define the overall Luminus ambition / strategy for e-mobility horizon 2025. Define the mid term plan and budgets </li><li>Define the Luminus value proposition for different market segments: individual customers, fleetowners, (semi-)public space owners, leasing companies, car manufacturers. One-off activation services as well as recurrent maintenance and assistance service</li><li>Underpin the plan for each PMC with a business model analysis</li><li>Monitor Electrical Mobility market trends on a regular basis and adjust plans when necessary</li></ul> <p><strong>Sales &amp; marketing (in collaboration with the btc &amp; btb commercial teams)</strong></p> <ul><li>Determine &amp; develop the portfolio of e-mobility products &amp; services<ul><li>Selection of hardware, software &amp; services that are the essence of the customer propositions</li><li>Definition of the customer propositions within the Luminus suite of em services</li><li>Assure adequate pricing to ensure long term financial performance, Synchronize pricing with the COGS agreements and price revisions</li><li>Assure the purchasing of these products &amp; services via long term contracts with selected suppliers/partners</li><li>Provide guidelines for strategic customer contracts main principles (leasing, fleet, oem). And initiate and steer the renegotiation of strategic contracts with the btb teams pro-actively</li></ul></li><li>Co-Develop the marketing (positioning &amp; digital display) to the outside world of Luminus as e-mobility provider</li><li>Co-Develop and roll out a goto market strategy for each target segment in collaboration commercial departments</li><li>Steer front-end organization / driver-interfaces to ensure effortless onboarding for various types o